Digital Asset Manager

USA - 3316 Takeda Development Center Americas, Inc.; Cambridge (MA); Hybrid; USD 254,000 - 265,000; Full time

Benefits offered by this job

Up to 50% remote work

Medical insurance

401(k)

Paid time off

Job summary

Takeda Development Center Americas, Inc. is seeking a Digital Asset Manager to lead the end-to-end lifecycle of digital products, ensuring regulatory compliance and alignment with business goals.

The role partners with TBPs to develop a strategic roadmap and improve assets through data-driven enhancements. You will govern asset governance, coordinate maintenance with the operations team, monitor customer satisfaction, and manage vendor relationships.

Qualifications

• Bachelor’s degree in a relevant field.
• 10 years of related experience.
• Experience leading IT change management for regulated/GxP applications.
• Experience with regulatory submissions to FDA/MHRA (CSRs, PSURs, etc.).
• Experience with Cloud platforms (AWS, Azure).
• Experience with QMS tools (Veeva Quality Docs, TrackWise).
• IT Service & Incident Management for 50+ GXP-compliant digital products (ServiceNow, Jira, Confluence).
• Support for a global user base of at least 1000 end-users.

Responsibilities

• Lead digital asset lifecycle governance from launch to retirement.
• Collaborate with stakeholders to ensure asset health and value.
• Ensure regulatory compliance (21 CFR Part 11, GDPR, FDA/EMA guidelines).
• Oversee vendor contracts and performance for digital assets.
• Provide rapid responses to urgent incidents and maintenance tasks.
• Mentor a team of digital product managers and ensure skilled resources.

Skills

Regulatory IT experience

Leadership

Cloud knowledge

Education

Bachelor’s degree in Computer Science, Information Systems, Life Sciences, Engineering, or related field

Tools

AWS

Azure

ServiceNow

Jira

Confluence

Veeva Quality Docs

TrackWise

Job description

Job Description Pursuant to Section 20 C.F.R. 656.10, you are hereby notified that an application for Alien Employment Certification will be filed by Takeda Development Center Americas, Inc. for the following job opportunity:

JOB LOCATION: Cambridge, MA

POSITION: Digital Asset Manager

POSITION DESCRIPTION: Takeda Development Center Americas, Inc. is seeking a Digital Asset Manager with the following duties: actively engage with Technology Business Partners to collaboratively develop a comprehensive and strategic long-term roadmap for digital applications, understanding the business needs, aligning the technology strategy, and ensuring that the digital products align with Takeda’s broader objectives while meeting current and future expectations of users and stakeholders. Lead efforts to ensure the continuous improvement and development of stable digital products, focusing on making gradual and meaningful enhancements which involve analyzing performance metrics, identifying areas for improvement, and implementing updates that enhance functionality, user experience, and overall product value. Responsible for governance and oversight on the end-to-end life-cycle of mature digital products from launch, maintenance, and eventual retirement. This comprehensive management includes risk assessment and ensuring products remain relevant and valuable in a rapidly changing technological landscape. Partner closely with the operational support team to manage day-to-end activities related to digital asset operations, ensuring any minor or incremental changes are implemented effectively which involve coordinating maintenance tasks, addressing user feedback, troubleshooting issues, and ensuring seamless operation of the assets. Collaborate extensively with stakeholders connected to each digital asset to continuously monitor and assess the asset’s long-term health which involves measuring customer satisfaction, evaluating the delivered value, and making informed decisions to maximize the asset’s effectiveness and alignment with business goals. Ensure compliance with all applicable regulatory requirements, guiding the development and maintenance of digital assets in a way that adheres to legal standards and industry regulations, such as, 21 CFR Part 11, GAMP 5, GDPR, FDA/EMA guidelines, which includes staying informed on regulatory updates, identifying compliance risks, and implementing necessary changes to maintain adherence. Provide quick and efficient responses to urgent support requests or critical incidents involving digital assets which include prioritizing fast resolution of issues, coordinating with relevant support teams, and maintaining communication with stakeholders to minimize the impact of any disruptions on business operations. Lead a team dedicated to digital product management, fostering an environment of collaboration, innovation, and continuous improvement. Ensure their team is equipped with the necessary skills and resources to support digital asset strategies effectively and align with organizational objectives. Provide oversight on vendor relationships and manage contracts related to digital assets, ensuring vendors deliver quality services and meet their contractual obligations which include evaluating vendor performance, negotiating agreements, and maintaining strong partnerships that support the organization’s digital strategy and goals. Up to 50% remote work allowed. Estimated salary range reflects expected pay for this role. Actual base salary depends on the applicant’s qualifications, experience, skills, education, certifications, & work location, & will comply with all applicable minimum‑wage laws. U.S. employees may be eligible for medical, dental, & vision insurance, 401(k), paid time off, sick leave, company holidays, incentive compensation programs, & other benefits offered under company policies.

REQUIREMENTS: Bachelor’s degree in Computer Science, Information Systems, Life Sciences, Engineering, or related field, plus 10 years of related experience. Prior experience must include: leading IT change management for regulated/GxP applications that manage patient safety or clinical study information; supporting regulatory report submissions, for authorities such as FDA and MHRA, of reports such as CSRs, PSURs, and Canada Blood Reports; performing end-to-end product life‑cycle management, as well as having strong technical experience working on Cloud platforms, such as AWS and Azure; handling regulatory deliverables using secure vaults such as Veeva Quality Docs and other Quality Management Systems (QMS); managing Quality Events against regulated digital products using tools such as TrackWise; performing IT Service and Incident Management of 50+ GXP‑compliant digital products using tools like ServiceNow, Jira, and Confluence; supporting a global user‑base of at least 1000 end‑users. Full time. $254,155 to $264,600 per year. EOE Any individual may provide documentary evidence bearing on this application, with information on available workers and information on wages and working conditions, to the Certifying Officer, U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue, NW, Room N-5311, Washington, DC 20210. Locations Boston, MA Worker Type Employee Worker Sub-Type Regular Time Type Full time.

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer.