Digital & AI Change Management Lead

GE HealthCare (United States); Wisconsin; On-site; USD 120,000 - 180,000; Full time

Job summary

GE HealthCare is seeking an experienced Digital & AI Change Management Lead to drive adoption and readiness for transformation programs across AIS ISC. You will lead organizational change activities in a global, matrixed environment, partnering with IT and business teams to shape practical plans that sustain value.

The role focuses on change management, stakeholder alignment, leadership engagement, and communications, enabling employees to adopt new processes, tools, and operating rhythms across

Qualifications

• Academic degree or equivalent in Organization Change Management, Business Administration, Human Resources, Psychology, Communications or related fields.
• Minimum of 8 years of experience in change management, business transformation, organizational effectiveness, learning, communications, or related fields.
• Experience delivering change for large-scale digital, technology, process, or operating model transformations.
• Experience developing stakeholder engagement, communications, readiness, learning, adoption measurement, and sustainment plans.
• Digital and AI transformation mindset grounded in value realization, adoption, simplification, responsible use, and sustainable process ownership.
• Ability to translate technical or process changes into clear impacts on employees’ work, required capabilities, and expected behaviors.

Responsibilities

• Develop, deliver, and execute on change strategies and integrated plans for AIS ISC Digital and AI transformation initiatives that maximize employee adoption and usage of required changes.
• Promote structured Change Management methodologies, best practices, frameworks and tools across initiatives, including stakeholder engagement, communications, readiness, learning, resistance management, adoption, and sustainment.
• Assess how initiatives affect roles, responsibilities, decision rights, process ownership, and organizational interfaces to translate impact into workforce capability needs and reskilling priorities.
• Build stakeholder strategies and change networks across regions, segments, and functions, clarifying ownership for readiness and adoption.
• Equip executives, leaders, and managers with communication materials, talking points, presentations, FAQs and engagement content to support employees through change.
• Coordinate and deliver communications and learning activities that help employees understand what is changing, why it matters, and how to apply new processes and operating rhythms.

Skills

Change management

Stakeholder management

Project planning

Executive communication

Cross-functional collaboration

Digital/AI transformation mindset

Impact translation

Communication skills

Continuous learning

Education

Academic degree or equivalent in organization change management, business administration, HR, psychology, or communications

Job description

Job Description Summary
Interested in making Digital and AI Transformation work for the people who use it every day? As the Digital & AI Change Management Lead, you will lead organizational change activities across Transformation priorities within a global and highly matrixed environment. Your primary goal is to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who will adopt new ways in their daily work.

Job Description Summary
Interested in making Digital and AI Transformation work for the people who use it every day? As the Digital & AI Change Management Lead, you will lead organizational change activities across Transformation priorities within a global and highly matrixed environment. Your primary goal is to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who will adopt new ways in their daily work.
This individual contributor role is primarily focused on driving successful organizational adoption, stakeholder alignment, leadership engagement, communication and people readiness across AIS ISC Digital & AI Transformation programs. You will partner across AIS Integrated Supply Chain, IT, and business teams to understand how Digital & AI solutions affect people and their ways of working, ultimately to shape and lead practical plans that bridge and sustain the change for them, so not only solutions are delivered operationally, but also successfully adopted across the organization.
This role is a strong next step for a change, transformation, HR, learning & communications, or operations professional who wants to specialize in Digital and AI adoption. You will build experience across Transformation programs and develop repeatable change practices that sustain value for the business.
Job Description
Key Responsibilities

• Develop, deliver, and execute on change strategies and integrated plans for AIS ISC Digital and AI transformation initiatives that maximize employee adoption and usage of required changes.
• Promote and apply structured Change Management methodologies, best practices, frameworks and tools across initiatives, covering stakeholder engagement, communications, readiness, learning, resistance management, adoption, and sustainment.
• Assess how initiatives affect roles, responsibilities, decision rights, process ownership, and organizational interfaces to translate impact into workforce capability needs and reskilling priorities.
• Build stakeholder strategies and change networks that involve colleagues across regions, segments, and functions, distributing and clarifying ownership for readiness and adoption.
• Equip executives, leaders, and managers with communication materials, talking points, presentations, FAQs and employee engagement content to support employees through change, address concerns, and reinforce new behaviors.
• Coordinate and deliver communications and learning activities that help employees understand what is changing, why it matters, and how to apply new processes, Digital & AI solutions, and operating rhythms. As required, in partnership with AIS Communications and HR teams.
• In partnership with the AIS ISC Business Process CoE, support sustainment by reinforcing process ownership, integrating new practices into operating rhythms, and coordinating handoffs and knowledge transfer.
• Define and deliver adoption measures and reporting routines, connecting transformation progress to business impact, including operational and financial outcomes, in clear, leadership-ready communications.
• Monitor change adoption, engagement, communication effectiveness, and readiness indicators and recommend corrective actions where necessary.
• Facilitate workshops, leadership discussions, stakeholder alignment sessions, and change interventions across Transformation programs, in direct partnership with Transformation Leads.
• Partner with Enterprise Change Management to contribute to the continuous improvement and maturity of Change Management and communication capabilities within the organization.

Required Qualifications

• Academic degree or equivalent relevant experience in Organization Change Management, Business Administration, Human Resources, Psychology, Communications or related fields.
• Minimum of 8 years of experience in change management, business transformation, organizational effectiveness, learning, communications, or a related field.
• Demonstrated experience delivering change for large-scale digital, technology, process, or operating model transformations.
• Experience developing stakeholder engagement, communications, readiness, learning, adoption measurement, and sustainment plans.
• A Digital and AI transformation mindset grounded in value realization, adoption, simplification, responsible use, and sustainable process ownership.
• Ability to translate technical or process changes into clear impacts on employees’ work, required capabilities, and expected behaviors.
• Strong project planning and execution skills, including managing milestones, dependencies, risks, feedback, and follow-through across multiple workstreams.
• Ability to use qualitative and quantitative feedback to assess readiness and adoption and to guide practical interventions.
• Executive presence and the ability to communicate complex transformation topics in a simplified way.
• Clear written, verbal, and facilitation skills, including the ability to prepare concise materials for leaders and employees.
• Strong interpersonal and stakeholder management skills with the ability to influence across all organizational levels.
• Collaborative, organized, and adaptable; able to distinguish when to resolve an issue directly, influence stakeholders, or escape it.
• Strong intercultural awareness and ability to collaborate effectively across regions and functions.
• Strategic, customer-oriented, and proactive mindset with strong organizational skills.
• Passion for continuous learning and organizational transformation.

Preferred Qualifications

• Prosci certification or practical knowledge of the ADKAR® change management model.
• Experience with GE HealthCare Supply Chain or strong enterprise Supply Chain process knowledge across regions, segments, and functions.
• Familiarity with Lean management systems and continuous improvement.
• Ability to balance strategic thinking with hands-on planning, delivery, operating cadence, and follow-through.
• Credibility and sound judgment when influencing senior stakeholders in a complex, matrixed environment.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No