Digital Accessibility Programs Lead

University of Delaware; Newark (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

The University of Delaware seeks a Digital Accessibility Manager to lead the accessibility program across campus IT and digital services. You will guide specialists, shape policy, and oversee tooling and audits to ensure WCAG and WAI-ARIA compliance for websites, apps, and third-party products.

Collaborate with procurement and departments, provide training, and stay current with accessibility standards and regulations to promote inclusive digital experiences.

Qualifications

• Bachelor’s degree with six years of related experience or equivalent combination of education and experience.

Responsibilities

• Provide leadership and oversight of the Digital Accessibility Specialist role.
• Provide support to digital specialists across campus units, guiding production of accessible user experiences.
• Identify, implement, and oversee tools for monitoring web accessibility.
• Assess the use of and future needs for accessibility technology and governance tools such as monitoring and reporting, speech recognition, screen reader, and other tools.
• Serve as approver for large‑scale, high‑impact digital technology purchases, development, or implementations.
• Assist Procurement and departments with the purchase of accessible digital products and services.
• Manage relationships with accessibility vendors.
• Assist departments with the development of remediation plans for inaccessible web content or digital products or services.
• Perform regular accessibility audits and track metrics for assessing and measuring success in accessibility and support offerings.
• Work with the Digital Accessibility Specialist to provide tutorials, guidelines, and training to campus.
• Work with the Director of Disability Support Services in implementing appropriate and effective solutions/products to support independence for people with disabilities.
• Stay abreast of all current and future accessibility regulations and compliance standards, best practices, and solutions to promote and enable accessibility.
• Perform other duties as assigned.

Skills

Leadership

Project management

Communication skills

Team leadership

Accessibility testing

Stakeholder engagement

Education

Bachelor’s degree in related field

Master’s degree or PhD preferred

IAAP certification preferred

Tools

JAWS

NVDA

VoiceOver

Window-Eyes

ZoomText

MAGic

Dragon NaturallySpeaking

Job description

The University of Delaware seeks a Digital Accessibility Manager to lead the accessibility program across campus IT and digital services. You will guide specialists, shape policy, and oversee tooling and audits to ensure WCAG and WAI-ARIA compliance for websites, apps, and third-party products.

Collaborate with procurement and departments, provide training, and stay current with accessibility standards and regulations to promote inclusive digital experiences.