Digital Access Consultant

Matrix Design Group, Inc.; San Antonio (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

ESOP

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Paid holidays

Job summary

Matrix Design Group, Inc. seeks a Digital Access Consultant to support municipalities, state agencies, and other public/private-serving entities in improving the accessibility and usability of their websites, digital services, and online documents.

This full-time role focuses on evaluating and remediating digital assets to align with WCAG, ADA, ADAAA Section 504/508, and related accessibility standards. Matrix Design Group, Inc.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 2–4+ years of digital accessibility, UX/accessibility, web development, or accessibility consulting for public sector or similar environments.
• Expert knowledge of WCAG, ADA Titles II & III, Section 504/508, and relevant state/local digital accessibility requirements.
• Experience using common accessibility testing tools and assistive technologies.
• Strong written and verbal communication skills; ability to explain technical issues to non-technical audiences.
• Ability to manage multiple projects with municipal/state clients and cross-functional internal teams.
• Provide representative examples of websites with accessibility responsibilities and a sample evaluation or audit report.

Responsibilities

• Conduct accessibility evaluations of websites, web applications, PDFs, online forms, portals, and other digital assets using automated and manual testing methods.
• Develop remediation recommendations with prioritized issue lists, technical guidance, and user-focused solutions for design and content teams.
• Collaborate with project managers, developers, UX designers, content authors, and staff to integrate accessibility into digital projects.
• Prepare reports, executive summaries, and technical memos describing findings and compliance status.
• Provide consultation on accessible procurement for digital tools and third‑party services.
• Deliver training and reference materials to build client capacity in digital accessibility.

Skills

Digital accessibility

Documentation

Verbal communication

Project management

Education

Bachelor’s degree in a related field

Tools

Accessibility testing tools

Assistive technologies

Job description

Matrix has been named a Zweig Group 2026 Best Firm to Work For! Matrix Design Group, Inc. is an award-winning, employee-owned engineering, planning, and consulting firm. As an employee-owned company, we are committed to fostering, cultivating, and preserving a culture of diversity, respect, and excellence and providing innovative and sustainable solutions for our clients.

We have a friendly, collegial, cooperative atmosphere and offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP); medical, dental, vision, disability, and life insurance; holiday, vacation, and sick leave; training and education; and a 401(k) plan. Matrix employees are encouraged to participate in employee wellness programs, social committees, and community outreach programs.

Salary Range: $80,000 - $90,000 annually plus bonuses. Salary will be dependent upon multiple factors.

Location: Colorado Springs, Denver, Phoenix, San Antonio or Remote

Matrix Design Group, Inc. is seeking a Digital Access Consultant to support municipalities, state agencies, and other public/private-serving entities in improving the accessibility and usability of their websites, digital services, and online documents. This fulltime role focuses on evaluating and remediating digital assets to align with WCAG, ADA, ADAAA Section 504/508, and related accessibility standards.

Responsibilities

• Conduct accessibility evaluations of websites, web applications, PDFs, online forms, portals, and other digital assets using automated and manual testing methods.
• Develop practical remediation recommendations, including prioritized issue lists, technical guidance, and user-focused solutions for design and content teams.
• Collaborate with project managers, developers, UX designers, content authors, and public/private staff to integrate accessibility into digital projects and ongoing workflows.
• Prepare clear written reports, executive summaries, and technical memos describing findings, risks, and compliance status.
• Provide consultation on accessible procurement for digital tools, platforms, and third‑party services.
• Deliver training, office hours, and reference materials to build client capacity in digital accessibility and inclusive design.
• Monitor emerging accessibility regulations, standards, and assistive technologies and advise clients on implications for their digital programs.
• Demonstrate expertise in plain language communication, universal design principles, and inclusive best practices.
• Support the development of Matrix’s digital accessibility practice by helping define services, workflows, tools, and standards that address both internal accessibility requirements and client needs.
• Build relationships and grow clientele in various accessibility markets, including architectural, municipalities, digital, museums/heritage, medical, events, transportation, education, and leisure.
• Review and help structure proposals, including digital assets, to ensure alignment with accessibility requirements and Matrix standards for access and inclusion.
• Work seamlessly with the team and leadership to develop solution‑oriented strategies that serve the best interests of Matrix and the Accessibility team.
• Review architectural plans, construction documents, and renovation projects for accessibility compliance during design and construction phases.

Qualifications

• Bachelor’s degree in a related field (accessibility/disability studies, information technology, human–computer interaction, UX, communications, public administration, etc.) or equivalent experience.
• 2–4+ years of experience in digital accessibility, UX/accessibility, web development, or accessibility consulting for public sector or similar environments.
• Expert knowledge of WCAG, ADA Titles II & III, Section 504/508, and relevant state/local digital accessibility requirements.
• Experience using common accessibility testing tools and assistive technologies (for example, browser extensions, screen readers, keyboard‑only navigation).
• Strong written and verbal communication skills, including the ability to explain technical issues to non‑technical audiences.
• Ability to manage multiple projects and deadlines, including working with municipal and state clients and cross‑functional internal teams.
• Provide representative examples of websites on which you have worked, including a brief description of your role and specific accessibility‑related responsibilities for each site.
• Submit a sample accessibility evaluation or audit report that you have authored, illustrating your methodology, analysis, and documentation of accessibility findings and recommendations.

Preferred

• IAAP CPACC, WAS, CPWA, or similar accessibility certification; or related accessibility credential.
• Experience working with government entities, higher education, healthcare, or other complex public‑serving institutions.
• Familiarity with accessible document creation (Word, PowerPoint, PDF) and digital forms.
• Familiarity with assistive technologies and inclusive design principles.
• Experience with digital accessibility(web, documents, forms) in relation to WCAG standards.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. ( These are standard requirements however Matrix Design Group will take reasonable accommodation into account as needed).

Matrix Design Group offers a collaborative, employee-owned environment, competitive salary and benefits, professional development opportunities, and nationwide remote work with occasional travel as needed.

Matrix Design Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, religion, sex, national origin, or protected veteran status, and will not be discriminated against based on disability.

The expected salary range for this position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. The final agreed upon compensation is based on individual education, qualifications, experience and work location.

Any applicant with a qualifying physical or mental disability who may require reasonable accommodation for any part of the application process should contact us at 719-575-0100 or [e-mail] for assistance.