Why Us?
Working at UT MD Anderson allows team members to directly support life-saving care while growing professionally in a collaborative, mission-driven environment. This role contributes to improving patient access, enhancing care coordination, and supporting innovative clinical workflows, while offering stability, professional development, and work-life balance within a nationally recognized institution.
- Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
- Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
- Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
- Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
- Direct Patient Care and Scheduling
- Accurately schedule patient appointments from the patient appointment desk, schedule orders work queue, and in-basket messaging.
- Coordinate and schedule patient appointments considering patient demographics, preferences, and other scheduled services.
- Communicate appointment details, preparation instructions, and scheduling updates to patients, families, physicians, and care teams in person, by phone, mail, online applications, or in-basket messaging.
- Assist with patient screening under the supervision of a Registered Dietitian.
- Home Enteral and DME Support
- Provide patient education on home enteral processes.
- Coordinate durable medical equipment support and process orders for timely delivery.
- Relay enteral nutrition and DME-related information accurately and promptly.
- Operational Support and Documentation
- Handle and process a complex and varied series of documents and situations.
- Support department-wide implementation of new tools, support structures, and operational models to improve access to care and workflow efficiency.
- Productivity and Performance Expectations
- Meet productivity standards of 24-36 interactions per day, with below and above expectations defined accordingly.
- For DME-focused responsibilities, manage an average of 7-7.5 patients per day, with performance benchmarks clearly defined.
- Clinical Practice and Professional Development
- Maintain competency and professional development related to nutrition trends, research, policy, certifications, and standards of practice.
- Participate in formal and informal staff development activities.
- Provide supervised learning experiences for new employees, students, interns, and observers.
- Actively participate in department workgroups, projects, meetings, and assigned tasks.
EDUCATION
- Required: Associate's Degree Food, Nutrition, Health, Culinary Arts or related field
- Preferred: Bachelor's Degree Nutrition or related field.
Work Experience
- Required: None
- May substitute required education degree with additional years of equivalent experience on a one to one basis.
LICENSES AND CERTIFICATIONS
- Required: DTR - Dietetic Tech, Registered Commission on Dietetic Registration (CDR). ''or''
- Required: CDM - Certified Dietary Manager Association of Nutrition and Food Professionals (ANFP).
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 183342
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 44,000
- Midpoint Salary: US Dollar (USD) 55,000
- Maximum Salary : US Dollar (USD) 66,000
- FLSA: non-exempt and eligible for overtime pay
- Fund Type: Hard
- Work Location: Onsite
- Pivotal Position: Yes
- Referral Bonus Available?: No
- Relocation Assistance Available?: No