Dietetic Diet Office Coordinator

IA_MMC Mercy Health Services - Iowa, Corp.; Dubuque (IA); On-site; USD 52,000 - 66,000; Full time

Job summary

MercyOne Dubuque Medical Center is seeking a Diet Office Coordinator to lead daily diet office services, ensuring nutritious and safe food for patients. You will supervise staff, coordinate menu processing, and maintain compliance with departmental, state, and Joint Commission standards.

The role requires strong communication, staff leadership, and data reporting skills, with full-time hours and rotating shifts based on departmental needs. Experience in HACCP and CBORD is preferred.

Qualifications

• High School diploma or equivalent required.
• Nutrition or Food Service-related Certificate or College/University Degree preferred.
• Knowledge of HACCP and food safety principles.
• Ability to communicate clearly and motivate staff.
• Experience with dietary software CBORD is preferred.
• Proficient in Microsoft Office Suite (Excel, Word, Teams, Outlook).

Responsibilities

• Oversee daily diet office functions and staff direction.
• Coordinate dietary screening and menu/nourishment processing.
• Manage workflow, scheduling, and staff training.
• Handle ordering/inventory for tube feeding and nutrition supplements.
• Operate dietary software CBORD and generate reports.

Skills

Leadership

Communication

Customer service

Time management

HACCP knowledge

Data reporting

Education

High School diploma or equivalent

Nutrition or Food Service certificate/degree preferred

Tools

CBORD

Excel

Word

Teams

Outlook

Job description

Employment Type

Full time Shift: Rotating Shift Description: Join the MercyOne Family! We are looking to hire a Diet Office Coordinator! As a Diet Office Coordinator at MercyOne, you will be responsible for providing leadership and daily direction for the Diet Office services to meet Departmental, State and Joint Commission expectations of serving nutritious, high quality and safe food items to patients of MercyOne Dubuque Medical Center.

Responsibilities

Responsibilities include oversight of daily diet office functions, including general staffing supervision/direction, nutritional screening, menu/nourishment processing, workflow, training, scheduling, ordering/inventory management of tube feeding and nutrition supplemental needs and the use of the dietary software system (CBORD).

Schedule

Full time, 1.0 FTE (40 hours per week) Varied shifts based on departmental needs Weekend and holiday rotation required.

General Requirements

• Basic knowledge of diets and allergies.
• Must have well-developed written and oral communication and ability to communicate and motivate staff.
• Must have excellent customer service skills.
• Must possess time management, leadership skills, and flexibility with the ability to make sound, well thought out decisions.
• Ability to communicate clear expectations, concise and effectively with staff, patients, and the public.
• Ability to collect, organize and structure accurate data and prepares reports.
• Ability to organize and prioritize multiple tasks.
• Must be able to perform basic mathematical calculations.
• Must have comprehensive knowledge of HACCP, principles of food safety, and sanitation.
• Must be able to implement changes in procedure when necessary and be a positive role model.
• Must be computer literate and a working knowledge of computerized food system software.
• Demonstrated proficiency in Microsoft Office Suite, particularly Excel, Word, Teams and Outlook.
• Understanding of basic knowledge of diets, food allergies and food service software platforms (CBORD).
• A minimum of one-year computer operating system experience.

Education

• High School diploma or equivalent required.
• Nutrition or Food Service-related Certificate or College/University Degree preferred.

Child and Dependent Adult Abuse Mandatory Reporter Training

Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

Benefits & Opportunities

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

Ministry/Facility Information

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services.

MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health Overview

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org.