Dietary Worker - Boulder Community Health

Aramark; Boulder (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Job summary

Aramark is seeking a Dietary Worker in Boulder, CO to support patients with meal services. This role involves answering phones, entering patient meal orders, and coordinating with clinical staff to ensure accurate nutrition for patients.

The position requires strong customer service skills, comfort with web-based software, and the ability to work in a fast-paced call-center environment. Weekend availability is required, with multiple shift options available.

Qualifications

• Experience in customer service or call centers preferred.
• Fluency in English; bilingual a plus.

Responsibilities

• Answer phones and take patient meal orders and questions; direct calls as needed.
• Use software to record patient orders and maintain patient nutrition information.
• Work with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
• Maintain privacy and observe safety and sanitation standards.

Skills

Customer service

Call center

English fluency

Tools

Web-based software

Telephone headset

Job description

Title: Dietary Worker - Boulder Community Health

Requisition #: 677333

Location: Boulder, CO, US, 80303

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Schedule Availability Required

• 6:00 am-2:30 pm


• 11:00am - 7:30pm


• 3:00 pm-7:00pm (potentially twice a week)


• Weekend Availability Required

Compensation Data

COMPENSATION: The Hourly rate for this position is $19.46 to $22.87. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.


• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.


• Adaptable to customer needs.


• Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs.


• Uses software to record patient orders.


• Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately.


• Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.


• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards.


• Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous customer service and/or call center experience preferred


• Experience in food service, as a dietary clerk, or in a related field preferred


• Needs to communicate fluently in the English language, bilingual or multilingual a plus.


• Ability to stay calm under pressure.


• Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.


• Must be flexible and adaptable to change.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

Nearest Major Market: Boulder

Nearest Secondary Market: Denver