Dietary Office Tech

1103 Team Member Services; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical from Day One

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Tampa is seeking a dedicated food service associate to guide patients through the meal ordering process using a diet office system and ensure orders meet prescribed diets.

You will verify patient identifiers, ensure tray accuracy, and assist with service recovery to improve patient dining experiences while supporting a clean, compliant work environment on a 12-hour day shift.

Qualifications

• Able to communicate in English (Required).
• Basic computer skills (Required).

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system.
• Verify patient identifiers during meal delivery and ensure tray accuracy.
• Assist with service recovery to improve patient dining experience scores.

Skills

English communication

Basic computer skills

Tools

CBORD

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical


• Dental


• Vision Insurance


• Life Insurance


• Disability Insurance


• Paid Time Off from Day One


• 403-B Retirement Plan


• 4 Weeks 100% Paid Parental Leave


• Career Development


• Whole Person Well‑being Resources


• Mental Health Resources and Support


• Pet Benefits

Schedule:

• Full time


• Shift: Day-Weekend (United States of America)


• Address: 3100 E Fletcher Ave


• City: Tampa


• State: Florida


• Postal Code: 33613

Job Description:

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Able to communicate in English [Required]


• Basic computer skills [Required]

Education:

N/A

Field of Study:

N/A

Work Experience:

• 1+ food service experience required in hospitality industry [Preferred]


• Healthcare foodservice experience preferred [Preferred]


• Previous customer service experience required [Required]


• Previous experience with CBORD or another nutrition software program preferred [Required]

Additional Information:

N/A

Licenses and Certifications:

N/A

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range:

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement:

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith‑based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.