Dietary Manager

Berkshire Health Systems; Pittsfield (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Berkshire Health Systems seeks a Dietary Services Manager for its North Adams campus. The role involves supervising food production, ensuring compliance with hospital regulations, and managing a team to provide quality service to patients and customers. The ideal candidate will have extensive experience in food operations and a passion for customer service in a healthcare setting.

Qualifications

• 5 years of healthcare food operations experience including 3 years in management.
• Ability to handle cash and use POS systems.
• Strong interpersonal communication skills and independent work abilities.

Responsibilities

• Supervise daily operations of dietary services at North Adams campus.
• Ensure compliance with regulatory standards.
• Manage staff to provide quality meals for patients and visitors.

Skills

Leadership

Customer Service

Attention to Detail

Teamwork

Critical Thinking

Education

SERVESAFE Food Service Manager Certification

CDM, CFPP Certification

Tools

Microsoft Excel

Microsoft Word

Electronic Patient Menu Programs

Job description

North Adams Regional Hospital · NAR Dietary Service

Full Time , Shift 1 , 40 , 6:00AM-2:30PM

Posted 06/12/2025

Job Summary

The Manager is responsible providing supervision of the daily operations for dietary services at the North Adams campus including food production, catering, cafeteria service, receiving, and patient service. Acts on behalf of the organization, supervising staff to ensure that quality meals are provided for all patients, visitors, and other customers at a level consistent with department standards. Ensures daily practices are in compliance with all regulatory standards.

Experience

• 5 years of healthcare food operations experience, including 3 years of management with direct reports
• Experience with hospital regulations and compliance.

Additional Requirements

• SERVESAFE - Serve safe Food Service Manager Certification within six months of employment
• CDM, CFPP required License & Certifications
• Positive approach to tasks with a can-do attitude and impeccable attention to detail.
• Exhibits a passion for high-level customer service.
• Ability to manage multiple priorities.
• Experience with cash handling policies and procedures and familiarity with various point of sales (POS)/register systems.
• Computer skills including Microsoft applications such as word and excel spreadsheets, and email and ordering platforms.
• Familiarity of electronic patient menu programs and navigation (Room Service).
• Strong interpersonal and ability to work as a member of a team.
• Demonstrated effective and professional oral and written communications skills.
• Strong interpersonal and ability to work as a member of a team.
• Demonstrated ability to work independently with minimum direct supervision and the ability to set priorities and make critical decisions.
• Must be an energetic leader who embraces change.