Dietary Manager

San Juan Regional Medical Center; Farmington (NM); On-site; USD 85,000 - 100,000; Full time

Job summary

San Juan Regional Medical Center in Farmington, NM, seeks a Nutrition Manager to lead food service and clinical dietetic operations, coordinating with departments to ensure high-quality patient meals and nutrition care.

The role oversees staffing, budgeting, policy development, regulatory compliance, menu planning, patient and cafe service, and ongoing quality improvements, with emphasis on staff development and service excellence.

Qualifications

• Registered Dietitian license to practice in NM.
• Food Protection Manager certification required by start date.
• Experience leading food service operations in a healthcare setting preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Staffing: assess and plan FTEs; assist with hiring and interviews.
• Budgeting: participate in annual budget; monitor department expenditures.
• Policies and procedures: develop and implement policies as needed.
• Regulations: ensure compliance with governing entities and licensing.
• Menus: plan patient, cafe, and catering menus in coordination with RD staff.
• Clinical operations: ensure quality dietetic services and staff competency.
• Delivery of meals and customer service: maintain high service standards.
• Quality improvement: lead projects to improve quality and processes.
• Other duties as assigned.

Skills

Registered Dietitian

Food Protection Manager

Food service management

Communication skills

Detail oriented

Job description

Overview

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Nutrition Manager serves as steward of food and nutrition resources including food services and clinical dietetic services. They coordinate with staff throughout the organization to provide quality food service and quality dietetic services to patients, visitors, and staff; to promote the nutritional well-being of all.

Values

Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Duties and Responsibilities

• Staffing: Assess/recommend FTE requirements based on scope of services, workload, and work processes. Create and update job descriptions as needed. Consult with supervisors regarding selection of staff. Be a part of the interviewing process.
• Budget and benchmarking: Participate in annual budgeting process with financial services. Supervise all operations of department to maintain budget. Meet organizational goals of benchmarking.
• Policies and procedures: Create policies and procedures as needed. Review and send for approval as required.
• Regulations of all oversight and governing entities: Assign responsibility for and review adherence to regulations.
• Menus: Assign and participate as needed in planning patient, café, and catering menus to provide variety and affordable options to customers. Collaborate with supervisory staff regarding recipes. Collaborate with Registered Dietitians regarding nutrient analysis of patient menus.
• Delivery of food to patients/customers: Assign responsibility for and review adherence to set protocol.
• Customer service: Demonstrate excellent customer service. Provide guidance regarding customer service expectations. Work with employees to meet standards. Respond to customer feedback either directly, by adjusting customer service policies accordingly or discussing matters with staff implicated in customer comments.
• Quality control and improvement projects: Assign responsibility for and review adherence to quality assurance standards. Develop and implement quality and process improvement projects.
• Clinical operations: Hire licensed staff and check to make sure licensing is kept up to date on a yearly basis. Ensure competence of clinical staff. Order and review diet manual per policy. HealthStream: All annual HealthStream modules 100% successfully completed.
• Other duties as assigned: Demonstrates willingness and follows through with other duties requested.

Physical Demands and Environmental Work Conditions

Prolonged periods of sitting at a desk and working on a computer. Occasional irregular work hours (to meet the needs of SJRMC). Occasionally lifting, carrying, reaching, bending, pushing, pulling, and stooping.

Qualifications

• Registered, Licensed Dietitian.
• Must have Food Protection Manager certification issued by accredited provider by 1st day worked (https://www.env.nm.gov/foodprogram/2019-food-regulation-update/).
• Prior food service management experience.
• Excellent verbal and written communication skills.
• Self-directed and detail oriented.
• Ability to instruct and coach staff.
• Excellent customer service skills.

Preferred Qualifications

• Business computer program knowledge.
• Prior healthcare experience.
• Prior management/supervisor experience.