Dietary Director

Resolve Solutions; West Allis (WI); On-site; USD 60,000 - 68,000; Full time

Job summary

Resolve West Allis is hiring a Dietary Director to lead daily food and nutrition services for residents, develop a dietary team, and ensure high meal quality and safety.

You will manage budgets, oversee menus, and collaborate with the Registered Dietitian and care teams to support care plans and nutrition needs.

This is a hands-on leadership role in a skilled nursing facility with a focus on compliance and resident satisfaction.

Qualifications

• Leadership experience in a long-term care setting (SNF or similar).
• Knowledge of CMS requirements for nutrition services (42 CFR 483.60) and state rules.

Responsibilities

• Lead, schedule, train, and develop the dietary team.
• Plan and oversee resident menus including therapeutic and texture-modified diets.
• Ensure food safety, sanitation, and CMS/state compliance.
• Manage the dietary budget including purchasing and reporting.
• Coordinate diet orders with nursing and care plans.
• Gather feedback and perform meal-quality audits.
• Participate in care plans, QA activities, and survey readiness.
• Maintain accurate dietary records for inspections.

Skills

Leadership

Scheduling

Communication

Budgets & Purchasing

Education

ServSafe Certification

CDM Certification

Tools

PointClickCare

Job description

Resolve West Allis is hiring a Dietary Director to lead food and nutrition services for residents and to run a dietary team that serves meals every day. You will set the standard for meal quality, food safety, and resident satisfaction, and you will manage the budget that keeps the department running well.

What you will do

• Lead, schedule, train, and develop the dietary team (cooks, dietary aides, and dish/utility staff), including hiring and performance feedback.
• Plan and oversee resident menus, including therapeutic, texture-modified, and supplemental diets, working with the Registered Dietitian on nutrition needs in each care plan.
• Keep food production, storage, and sanitation compliant with CMS and Wisconsin requirements and with the facility's food safety program.
• Manage the dietary budget: food and supply purchasing, vendor relationships, labor scheduling, and monthly food cost reporting.
• Verify diet orders and keep nursing and dietary in sync on resident needs, allergies, and meal changes.
• Gather resident and family feedback, run meal-quality audits, and act on what they show.
• Take part in care plan meetings, quality assurance activities, and survey readiness for nutrition and food services.
• Keep accurate dietary records and documentation for inspections.

What you bring

Required:

• Leadership experience in a skilled nursing facility (SNF) or other long-term care setting, managing food service or a similar department.
• Working knowledge of CMS requirements for food and nutrition services (42 CFR 483.60) and the related state rules.
• ServSafe Food Protection Manager certification or equivalent, or the ability to obtain it within 90 days of hire.
• Strong leadership, scheduling, and communication skills with a team that works across shifts.
• Comfort with budgets, purchasing, and monthly reporting.
• Ability to pass a Wisconsin caregiver background check, including a criminal record check and a check of the DHS Caregiver Misconduct Registry, before starting. Employer may also require fingerprinting.

Preferred:

• At least 2 years in a SNF or long-term care leadership role.
• Certified Dietary Manager (CDM) or a similar food service credential.
• Experience preparing for state surveys and responding to nutrition-related citations.
• Experience with food cost control and vendor negotiation.
• Experience with an electronic health record such as PointClickCare.

Work environment

Works in a commercial kitchen and dining areas. Requires standing and walking for most of the shift, lifting up to [50] lbs, and working around hot equipment and cleaning chemicals.

Compensation and benefits

$60,000 - $68,000 per year, based on experience.