Dietary Assistant: Patient Meals & Safety Coordinator

MercyOne; Dubuque (IA); On-site; USD 28,000 - 34,000; Full time

Job summary

MercyOne Dubuque is seeking a Dietary Assistant to join our patient nutrition team. You will process patient menus, verify diet orders, and assist with tray delivery and nourishments, ensuring accuracy and safety. Strong customer service and computer skills are essential in this clinical support role.

You will work with Clinical Dietetics staff, review nutrition risk levels, and utilize dietary software to support meal delivery and reporting. Weekend/holiday rotation is required.

Qualifications

• High school graduate or equivalent preferred.
• Must have a high level of interpersonal skills: able to work in a healthcare environment.
• Knowledge of HIPAA and related health information privacy regulations.

Responsibilities

• Reviews Electronic Medical Record to identify level of nutrition risk needed following guidelines established by Clinical Dietetics staff.
• Uses dietary software program to assure patient safety and meals are served in compliance with current diet order.
• Interprets information and reports generated from dietary software for verification of patient menus.
• Input, implement and deliver nourishments and tube feeding orders; calculates amount of tube feeding product needed to meet physician’s order.
• Responsible for collecting "Same Day Menu" selections from patients in compliance with diet order.
• Responsible for generating patient meal tickets, patient listings and requested patient reports using dietary software.
• Processes and records; early/late trays, guest trays, Bereavement and Peace Trays for patients, guest and staff.
• Answer telephone using good customer service skills and accurately communicates messages.
• Maintains schedules and arranges outpatient appointments for Clinical Dietitian staff.
• Accurately calculate patient carbohydrate intake as ordered.

Skills

Customer service

Interpersonal skills

Communication

Dietary software

Food safety

Record keeping

Data collection

Education

High school diploma or equivalent

Tools

Dietary software

Office software

Job description

MercyOne Dubuque is seeking a Dietary Assistant to join our patient nutrition team. You will process patient menus, verify diet orders, and assist with tray delivery and nourishments, ensuring accuracy and safety. Strong customer service and computer skills are essential in this clinical support role.

You will work with Clinical Dietetics staff, review nutrition risk levels, and utilize dietary software to support meal delivery and reporting. Weekend/holiday rotation is required.