Dietary Assistant (full-time)

WH Wheeling Hospital Inc.; Wheeling (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

WVU Medicine in Wheeling, WV, seeks a Dietetic Assistant to support patient meal service and food preparation in a hospital setting. Responsibilities include assembling trays, maintaining sanitation, and delivering quality food and service to patients and customers.

The role requires adherence to safety and nutrition guidelines, proper handling of food items, and teamwork with dietary staff. A Food Handlers credential and strong communication skills are preferred.

Qualifications

• Ability to understand written and oral communication.
• Computer skills to use basic applications such as word processing.
• Telephone etiquette for professional interactions.

Responsibilities

• Prepare work areas and maintain sanitizer levels throughout shift.
• Set up areas, restock, and keep work areas clean and organized.
• Produce attractive, quality food and beverages for patients and customers.
• Follow menu cycles, portions, and recipes; utilize leftovers via FIFO.
• Greet customers, take orders, and provide courteous service.
• Address complaints politely and seek management when needed.
• Clean spills promptly and manage trash and signage.
• Merchandise area with clean, orderly presentation.
• Ensure all activities meet sanitation and safety policies.
• Document temperatures and alert facilities for equipment issues.
• Operate, clean, and store equipment properly.
• Store and label foods and chemicals correctly.

Skills

Written and oral communication

Basic computer skills

Telephone etiquette

Education

High school diploma or equivalent

Job description

Welcome! We're excited you're considering an opportunity with us! Below, you'll find other important information about this position.

This position may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. In addition, the Dietetic Assistant will work as a team to deliver high quality food and service to patients and customers.

MINIMUM QUALIFICATIONS

• 1. Current Food Handlers card OR obtained within 30 days of hire through ONE of the following, as required by County DHHR: StateFoodSafety.com Servsafe National Restaurant Association Local County Health Department To be completed as established by department: (Administered at Department level) 1. Person in Charge (PIC) training provided through the County Health Department.

PREFERRED QUALIFICATIONS

• 1. High school diploma or equivalent.

CORE DUTIES AND RESPONSIBILITIES

• 1. Prepares all work areas for operation, per task assignment including filling bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
• 2. Set-up area including utensils, restock, clean and organize assigned area maintaining cleanliness throughout the shift.
• 3. Produces and maintains attractive, appetizing and quality food and beverage products.
• 4. Follows menu cycle, proper portions and standardized recipes preparing food items in batch production. Utilizes leftovers, using the first in, first out method.
• 5. Greets customers, politely asks for order and efficiently serves customer. Remains focused on the customer and service throughout the encounter.
• 6. Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
• 7. Cleans spills promptly and post appropriate caution signage. Removes trash from service areas promptly.
• 8. Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
• 9. Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• 10. Documents refrigerator, dish machine or other equipment temperatures as assigned. Alerts facilities and management of malfunctioning equipment.
• 11. Properly operates, cleans and stores equipment in assigned area.
• 12. Properly stores and labels food items and chemicals.

PHYSICAL REQUIREMENTS

• 1. Ability to push fully loaded tray cart (approx. 250 lbs.).
• 2. Ability to stand for extended periods of time.

WORKING ENVIRONMENT

• 1. Requires patient interaction with some conditions/appearance that may be distressing.
• 2. Enter isolation precaution patient rooms with proper protective equipment.
• 3. Kitchen environment that is often noisy.

SKILLS AND ABILITIES

• 1. Ability to understand written and oral communication.
• 2. Computer skills - know how to use basic computer components (keyboard, mouse, tablet) and basic computer applications such as Microsoft word.
• 3. Telephone skills - know how to use speaker phones, headsets, and telephone etiquette.

ADDITIONAL JOB DESCRIPTION

• Scheduled Weekly Hours: 40
• Shift: Exempt/Non-Exempt: United States of America (Non-Exempt)
• Company: WH Wheeling Hospital Inc.
• Cost Center: 600 WH Dietary Address: 1 Medical Park Drive Wheeling West Virginia

Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively \"WVUHS\") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is a West Virginia-based academic health system that provides the full continuum of healthcare services at 30 hospitals in West Virginia, Pennsylvania, Ohio, and Maryland. With more than 47,000 employees, of which 7,200 are providers, and $10 billion in total operating revenues, the WVU Health System is anchored by an 890-bed academic medical center and the 150-bed WVU Medicine Golisano Children's Hospital in Morgantown, West Virginia. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.