Dietary Assistant-7

WVUH West Virginia University Hospitals; United States; On-site; USD 19,000 - 23,000; Full time

Job summary

West Virginia University Health System is seeking a Food Service Worker to support patient meal service and cafeteria operations in Morgantown, WV. You will perform a range of duties from tray assembly to hot and cold food production while upholding sanitation and safety guidelines.

The role emphasizes exceptional customer service, accurate portioning, and adherence to department policies. Shifts include various relief assignments with weekend and holiday rotation, non-exempt status.

Qualifications

• Must have valid Food Service Worker Permit (FSWP) from MCHD prior to starting or obtain a temporary FSWP no later than the first Wednesday of employment and a permanent FSWP within 1 month of start date.
• Must have a valid MCHD FSWP throughout employment.

Responsibilities

• Prep work areas for operation per task assignment.
• Maintain sanitizer strength; fill bucket and cloth; replace as needed.
• Set up, restock, clean and organize assigned area; maintain cleanliness.
• Gather utensils based on correct portions.
• Produce and maintain quality food and beverages.

Skills

Customer service

Sanitation

Safety

Quality control

Education

High School Diploma or Equivalent

Job description

This position may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. In addition, this position will work as a team to deliver high quality food and service to patients and customers.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• 1. Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment* and a permanent MCHD FSWP within 1 month of start date (next available class). Must have a valid MCHD FSWP throughout employment. *Until a Temporary FSWP is obtained: May not handle exposed food or any food contact surface, equipment or utensil; May be trained on tray delivery and complete general department orientation.

PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• 1. High School Diploma or Equivalent preferred.

CORE DUTIES AND RESPONSIBILITIES:

• 1. Prepares all work areas for operation, per task assignment.
• 2. Fills bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
• 3. Set-up, restocks, clean and organizes assigned area as necessary. Maintain clean, organized appearance throughout shift.
• 4. Gathers utensils based on correct portions.
• 5. Produces and maintains quality food and beverage products.
• 6. Prepares attractive and appetizing foods utilizing quality ingredients.
• 7. Prepares timely products, fresh throughout service and not in excess (batch production).
• 8. Utilizes leftovers, using the first in, first out method.
• 9. Follows menu cycle.
• 10. Utilizes standardized recipes.
• 11. Correctly portions food.
• 12. Provides quality services to result in customer/patient satisfaction.
• 13. Greets customers, politely asks for order and efficiently serves customer.
• 14. Remains focused on the customer and service throughout the encounter.
• 15. Is knowledgeable about food ingredients and allergens; asks cook or manager if unsure.
• 16. Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
• 17. Removes trash from service areas promptly.
• 18. Cleans spills promptly and post appropriate caution signage.
• 19. Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
• 20. Merchandises area through: Attractive and informative displays and garnishes (includes signage, labels, and price stickers in retail areas.)
• 21. Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• 22. Proper use of cleaning chemicals.
• 23. Documents refrigerator, dish machine or other equipment temperatures as assigned
• 24. Alerts facilities and management of malfunctioning equipment.
• 25. Properly operates, cleans and stores equipment in assigned area.
• 26. Properly cleans and sanitizes work surfaces throughout scheduled shift.
• 27. Properly stores and labels food items and chemicals.

PHYSICAL REQUIREMENTS:

• 1. Ability to lift up to 50 lbs. Ability to pull a fully loaded patient meal cart (approx. 250 lbs.)
• 2. Ability to stand for entire shift.

WORKING ENVIRONMENT:

• 1. Ability to effectively work in noisy setting and under deadline pressures.
• 2. Work area may be hot, cold, and/or wet.
• 3. Interaction with customers in some assignments.
• 4. Work with cleaning and dishwashing chemicals.
• 5. Ability to understand written and oral communication.

Primary job assignment is Ruby Cafeteria AM Relief with relief assignment in Nutrition Departments as assigned by management: exceptional customer service while working in fast paced, direct customer order, and multi-tasking environment based on training and certification of Hospital and Nutrition Department Standards. The primary task assignment is Ruby Cafeteria Salad Prep & Attendant with task assignments to include, but not limited to, all areas of Ruby Cafeteria daily operations. Employee may be reassigned as necessary to required relief positions in Nutrition Department. This job includes alternating weekend shifts and alternating holiday shifts. Primary hours: Early 515a-145p, Late 700a-33 Scheduled Weekly Hours: 24 Shift: Day (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 603 WVUH Cafeteria Ruby Address: 1 Medical Center Drive Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is a West Virginia-based academic health system that provides the full continuum of healthcare services at 30 hospitals in West Virginia, Pennsylvania, Ohio, and Maryland. With more than 47,000 employees, of which 7,200 are providers, and $10 billion in total operating revenues, the WVU Health System is anchored by an 890-bed academic medical center and the 150-bed WVU Medicine Golisano Children’s Hospital in Morgantown, West Virginia. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.