Dietary Aide II (West or East Madison)

Oakwood Village; Madison (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A senior living community in Madison, Wisconsin, is seeking a Dietary Aide II. This role focuses on providing pleasant meal service to residents and maintaining kitchen sanitation. The ideal candidate will demonstrate strong teamwork, effective communication, and customer service skills. Responsibilities include preparing food, dining service, and maintaining cleanliness in the kitchen. This position provides an opportunity to serve and engage with a vibrant community of seniors.

Qualifications

• Basic knowledge of food service sanitation and health care food service.
• Exercises independent judgment and makes sound decisions.
• Provides exceptional customer service.

Responsibilities

• Prepares food items as specified.
• Provides dining service in a prompt and courteous manner.
• Responsible for clean-up and sanitation in the kitchen area.
• Communicates promptly with Dining Services leadership.

Skills

Customer service

Food service sanitation

Teamwork

Communication

Organization

Job description

Position Overview

The Dietary Aide II position is responsible for the pleasant meal service to residents, staff, and visitors. This position is also responsible for preparation of food items as specified, room service, guest and dining room meals, and maintaining a continual upkeep and sanitation of the kitchen area and equipment. This position is accountable to the Dining Services Manager.

MISSION STATEMENT

We are Called to serve a thriving community where seniors live with dignity, connection and purpose.

CORE VALUES

• Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.
• Faith: We have a commitment to remain true to the vision and mission of Oakwood.
• Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all.
• Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co‑workers.
• Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.

ESSENTIAL RESPONSIBILITIES of a Dietary Aide II (not meant to be an all inclusive list)

• Prepares food items as specified at each kitchen/household.
• Provides dining service in a prompt and courteous manner, in the dining room, according to menu, modified diets and individual needs.
• Responsible for clean‑up, sanitation, trash and linen removal and assist with clearing and resetting of the dining room for the following meals.
• Accurately labels, stores food and records equipment and food temperatures per protocol.
• Takes inventory and replenishes supplies in the Assisted Living and Skilled Nursing locations.
• Assures cleanliness and sanitation in kitchen area including refrigerator, freezer, and storeroom.
• Washes and sanitizes dishware, silverware, glassware, and pots and pans with proper storage of clean dishes.
• Communicates promptly with the Dining Services leadership any concerns that pertains to residents, visitors, co‑workers, or the operation of the Dining Services department.
• Performs all required duties as directed and follows department/shift policies, procedures and practices.
• Attends staff development sessions for growth and development as an Oakwood team member, as well as, to meet regulatory standards.
• Performs all other duties as assigned.

Essential Qualifications

• Basic knowledge of food service sanitation and health care food service.
• Exercises independent judgment and makes sound decisions.
• Performs job responsibilities effectively and efficiently.
• Learns and applies methods, techniques, and procedures necessary for the position.
• Plans, organizes and prioritizes work load during shifts.
• Provides exceptional customer service and communicates effectively with the residents.
• Works in a partnership environment which fosters effective teamwork.
• Demonstrates respect, professionalism and civility towards staff and residents.