Dietary Aide

The Meadows, A Park Home Personal Care Community; Montoursville (Lycoming County); On-site; USD 28,000 - 36,000; Full time

Job summary

The Meadows, A Park Home Personal Care Community is seeking a dedicated dining room aide to serve residents in a professional, courteous manner and to assist with tray delivery and sanitation. The role emphasizes confidentiality and resident dignity within a supportive dietary team.

Under the Diet Director, you will help maintain dining room cleanliness, support meal service, and communicate important information to staff while upholding high standards of service and resident safety.

Qualifications

• High school diploma or equivalent (preferred). Current students considered.
• Prior experience in food services preferred.

Responsibilities

• Maintain sanitation of dining rooms, private dining rooms, kitchen, refrigeration, and storage areas.
• Set up, clear, and clean dining areas. Wash dishes and utensils.
• Deliver resident meal trays and food items per procedures and quality standards.
• Refill hot beverages and handle substitutions or corrections according to menu.
• Communicate relevant information to staff and clinical team regarding nourishment.
• Maintain stock in dining and storage areas; restock tables daily.
• Take out garbage and sanitize work areas; perform cleaning tasks per schedule.
• Greet and assist residents courteously; maintain professionalism with coworkers.
• Attend and participate in staff training and meetings.
• Assist in resident safety and quality improvement by reporting unsafe conditions and involving residents/families in care processes.
• Act as an ambassador for service excellence, modeling respect, dignity, and teamwork.
• Other duties as assigned by Cook or Dining Director.

Skills

Customer service

Active listening

Clear communication

Teamwork

Confidentiality

Education

High school diploma or equivalent

Job description

Description

Department: Dietary

FLSA: Non-Exempt

Supervisor Responsibilities: None

Reports To: Dietary Director

Job Summary

Serves dining room waiter-style in a professional, courteous manner while correctly identifying each resident and maintaining confidentiality. Provides assistance in food service operations including tray delivery, sanitation, and resident support.

Essential Knowledge, Skills and Core Competencies

• Principles and processes for providing customer and personal services (customer needs assessment, meeting quality standards, and evaluating satisfaction).
• DHS dietary regulations.
• Listening actively and attentively.
• Communicating clearly and appropriately.
• Conveying information effectively.
• Recognizing others’ reactions and being able to respond accordingly.
• Understand spoken information and ideas.
• Communicate clearly so others understand.
• Read and interpret information and apply to general rules/conclusions.
• Work effectively in a team environment.

Requirements

Education & Experience

• High school diploma or equivalent (preferred). Current students considered.
• Prior experience in food services preferred.

Essential Duties & Responsibilities

• Maintain sanitation of dining rooms, private dining rooms, kitchen, refrigeration, and storage areas.
• Set up, clear, and clean dining areas. Wash dishes and utensils.
• Deliver resident meal trays and food items per procedures and quality standards.
• Refill hot beverages and handle substitutions or corrections according to menu.
• Communicate relevant information to staff and clinical team regarding nourishment.
• Maintain stock in dining and storage areas; restock tables daily.
• Take out garbage and sanitize work areas; perform cleaning tasks per schedule.
• Greet and assist residents courteously; maintain professionalism with coworkers.
• Attend and participate in staff training and meetings.
• Assist in resident safety and quality improvement by reporting unsafe conditions and involving residents/families in care processes.
• Act as an ambassador for service excellence, modeling respect, dignity, and teamwork.
• Other duties as assigned by Cook or Dining Director.

Physical & Mental Demands

• Standing, walking, talking, hearing instructions.
• Using hands for handling/feeling objects, pushing/pulling, stooping, kneeling, crouching, and crawling.
• Reaching with hands/arms; tasting or smelling.
• Lifting (up to 50 lbs occasionally, 20 lbs frequently).
• Continuous concentration, memory, problem solving, and interpersonal communication.

Working Conditions

• Environment: Primarily indoor.
• Risks: High/low temperatures, loud noise, fumes, bloodborne pathogens (PPE required as applicable).
• Protection: Use of gloves, masks, and other PPE as appropriate.