Diesel Technical Support Specialist

Uninterruptible Power Supplies Ltd; Wisconsin; Remote; USD 63,000 - 80,000; Full time

Job summary

A leading energy solutions provider is seeking a Diesel Technical Support Specialist to provide remote troubleshooting support for diesel engines. This role involves assisting dealer technicians and reviewing warranty claims, with occasional travel for training. Candidates should have strong communication skills and background in diesel technology. The position offers a competitive salary between $63,100 and $79,500 along with comprehensive employee benefits.

Benefits

Health insurance

401(k) with employer matching

Competitive salary

Qualifications

• 3+ years troubleshooting common rail diesel engines or completion of a Diesel Technology Associate Degree or Certificate.
• Strong customer service and professional communication skills required.
• Familiarity with Microsoft Office Suite.

Responsibilities

• Provide remote technical support to dealer technicians.
• Review and resolve warranty claims with dealers.
• Assist with technical training sessions for dealers.

Skills

Troubleshooting common rail diesel engines

Customer service

Microsoft Office Suite

Education

High School Diploma or equivalent

Diesel Technology Associate Degree or Certificate

Job description

.Diesel Technical Support Specialist page is loaded## Diesel Technical Support Specialistremote type: Remotelocations: Kohler,WItime type: Full timeposted on: Posted Todayjob requisition id: R01817Why Work at RehlkoWe have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!**Why You Will Love this Job:**As a ***Diesel Technical Support Specialist***, you will provide remote troubleshooting for common rail diesel engines, assist with training dealer technicians, and support warranty claim resolution. This role is primarily phone and online support, with occasional travel for onsite dealer visits and training.**Important Notice:**This position is primarily remote. However, if you reside within a 50-mile radius of a Rehlko site, you may be required to work onsite at least 2-3 business days per week. **Specific Responsibilities:*** Provide remote technical support to dealer technicians on common rail diesel engines (~80% of the role).* Review and resolve warranty claims, coordinating with dealers and internal teams.* Assist with technical training sessions (mostly virtual, occasional in-person).* Travel up to 20% for dealer visits, troubleshooting support, or training facilitation.* Collaborate with Engineering, Quality, and Training teams to improve service processes and materials.**Requirements:*** High School Diploma or equivalent.* 3+ years troubleshooting common rail diesel engines OR completion of a Diesel Technology Associate Degree or Certificate in lieu of experience.* Strong customer service and professional communication skills (phone-based troubleshooting).* Familiarity with Microsoft Office Suite and ability to learn internal service systems.* Capable of travel within assigned territory for dealer visits, troubleshooting support, and training facilitation.*\* Applicants must be authorized to work in the US without requiring sponsorship now or in the future.*The Salary range for this position is $63,100.00-$79,500.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at .In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching,Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.Americans with Disabilities Act (ADA) It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact [e-mail]. Rehlko is an equal opportunity/affirmative action employer.**Our Values****Curiosity** – Seek, learn, share**Trust** – Go farther together**Pace** – Focus to go faster**Excellence** – Find the win every day