Diesel Repair Shop Counter Person

Iowa 80 Truckstop INC; Walcott Township (ND); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401K with company match

Paid Vacation

Profit Sharing

Tuition Reimbursement

Employee Recognition Program

Job summary

Iowa 80 Truckstop INC is seeking Service Writers/ Parts Counter Advisors at our Diesel Service Center to write up work orders, handle trucking approvals, and assist customers face-to-face. This on-site role emphasizes being the vital link between customers and mechanics, with an emphasis on accuracy, professionalism, and friendly service.

Shifts run 8:00am–4:00pm or 4:00pm–Midnight (occasional 12am–8am), with weekends and holidays required.

Qualifications

• Experience in a customer service environment is required.
• Ability to pass a physical examination is required.
• Must have a valid driver's license and be flexible with shifts.

Responsibilities

• Provide fast, efficient, and friendly customer service with 100% satisfaction.
• Write work orders and enter information into the computer system.
• Develop strong customer relationships through successful management of customer needs.
• Work in a safety-conscious environment and support the service team.

Skills

Customer service experience

Valid driver's license

Able to pass a physical

Flexible shifts

Job description

Description

Starting wage: $16.00 an hour! With a opportunity to earn commission once fully trained.

Shifts available:

8:00am to 4:00pm

4:00pm to Midnight with possibility of a couple Midnight to 8am shifts

Weekends and Holidays will be required!

On the job training, no experience required!!

Full time plus benefits!

Iowa 80's Diesel Service Center, one of the largest in the nation, is now seeking Service Writers/Parts Counter Advisors to work our parts counter. Our Service Advisors are responsible for writing up work orders, working with trucking companies on approvals for work, answering phone calls and creating a repeat experience for our customers. This person is a VITAL link between customers and our mechanics! This individual must be flexible on availability.

Service Writers/ Parts Counter Advisors always maintain a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers and Iowa 80's mission: A place where people want to stop.

Responsibilities

• Provide fast, efficient, and friendly customer service with 100% satisfaction.
• Developing strong customer relationships through successful management of customer needs
• Write work orders and enter information into the computer system.
• Work in and contribute towards a culture of safety.

Requirements

• Must have a valid driver's license.
• Must be able to pass a physical.
• Must have experience working in a customer service environment.
• Willingness for flexibility to cover shifts when needed.

Benefits

• Stability! We have been open for over 60 years with no layoffs!!
• Paid every Friday!
• Potential to earn an additional weekly commission!
• Professional growth, benefit from our commitment to employee development!
• Excellent Health Insurance - Dental Insurance - Life Insurance
• Generous discounts on meals, merchandise, AND FUEL!
• Gain financial security with a 401K retirement plan that offers a company match
• Flex Spending and Dependent Care Accounts
• Paid Vacation
• Profit Sharing
• Tuition Reimbursement/Educational Assistance up to $1500 a year!
• Employee Recognition Program

Iowa 80 Truckstop is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.