Diesel Mechanic/Service Technician

RDO Equipment Co.; Davenport, Cary (IA, NC); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a skilled Service Technician to join their team. In this role, you will be responsible for diagnosing and repairing equipment while ensuring high-quality work in a safe environment. This position offers the opportunity to develop your mechanical skills and advance your career through company-sponsored training. The ideal candidate will possess excellent customer service skills and a commitment to teamwork, making a significant impact in the dealership's operations. If you're passionate about mechanical work and eager to contribute to a professional team, this opportunity is for you.

Qualifications

• Excellent mechanical skills and ability to perform maintenance functions.
• Graduation from a related diesel technology program preferred.

Responsibilities

• Diagnose, inspect, and repair equipment as assigned.
• Maintain a clean work area and care for all tools and equipment.

Skills

Mechanics

Customer Service

Communication Skills

Organizational Skills

Computer Skills

Education

Diesel Technology Program

Tools

Hand Tools

Pneumatic Tools

Job description

Description

This individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, with potential for overtime work as well.

Specific Duties Include:
* Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
* Document machine information and repairs completed on work order, including parts and fluids used.
* Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
* Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
* Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Excellent mechanical skills
* Trade-specific tooling, including hand and pneumatic tools
* Strong computer skills
* Excellent customer service skills
* Ability to assemble and perform maintenance functions on equipment
* Strong oral and written communication skills
* Strong organizational skills
* Graduation from related diesel technology program preferred
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.