Diesel Mechanic / In-Field Service Technician

Milton CAT; North Reading (MA); On-site; USD 59,000 - 73,000; Full time

Job summary

Milton CAT seeks an experienced Earthmoving Field Service Technician responsible for diagnosing, repairing, reconditioning, overhaul and maintenance of CAT heavy equipment on customer sites and shop. The role requires flexibility and strong product knowledge; some after-hours work may be needed.

You will perform inspections, measurements, tests, and create service reports, maintain tools, and stay current with tooling and system advances while ensuring safety and customer satisfaction.

Qualifications

• High school diploma or GED equivalent.
• Three years experience as an earthmoving field technician.
• Experience on CAT heavy equipment or similar.
• Proficient in mechanical systems (transmissions, engines, hydraulics).
• Valid driver’s license with clean driving record.
• DOT and MSHA certifications required.
• Able to lift more than 50 pounds.
• Ability to work in the field without supervision.

Responsibilities

• Removes, disassembles, assembles, and installs components and parts.
• Identify the problem and cause of failure through logical troubleshooting steps.
• Determines reusability of parts according to Caterpillar guidelines.
• Orders replacement parts ensuring accuracy at time of order.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Tests, measures, and adjusts engine and machine systems.
• Prepares inspection and appraisal reports.
• Prepares accurate service reports timely.
• Maintain a professional appearance and adhere to policy.
• Flexible to work after hours when needed to meet customer needs.

Skills

Mechanical knowledge

Field diagnosis

Computer skills (Word, Excel)

Education

High School Diploma/GED

Tools

CAT Equipment Experience

PC software (Word/Excel)

Job description

Milton CAT is seeking an experienced Earthmoving Field Service Technician. Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some or all of the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. Flexibility and in-depth product knowledge are necessary for this position.

Pay Range: $42.58 - $52.45 based on experience.

Responsibilities

• Removes, disassembles, assembles, and installs components and parts.
• Identify the problem and cause of failure through logical troubleshooting steps.
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines.
• Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Tests, measures, and adjusts engine and machine systems and components.
• Prepares, inspects and operates machines prior to delivery.
• Keeps up to date with developments in tooling, technologies and systems.
• Prepares inspection and appraisal reports.
• Prepares accurate and complete service reports timely.
• Maintain a professional and proper personal appearance at all times adhering to company policy.
• Flexible to work after hours when needed to meet customer needs.
• Performs related duties as assigned.

Qualifications

• High school diploma or (GED) equivalent.
• Three years experience as an earthmoving shop technician working with heavy equipment.
• Experience on CAT heavy equipment or similar equipment.
• Proficient in mechanical systems (transmissions, engines, hydraulics, etc.).
• Ability to diagnose and repair CAT heavy equipment and components in the field.
• DOT and MSHA certifications required.
• Proficient in the use of a computer and related software (Word, Excel, etc.).
• Strong problem solving skills and be detailed oriented with a high level of accuracy.
• Ability to operate a service vehicle.
• Must have a valid driver’s license and maintain a clean driving record.
• Able to lift more than 50 pounds.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work in the field without supervision.
• Must be able to work in a dynamic, fast paced service environment.
• Maintain a tool inventory sufficient to perform assigned tasks.
• Must have a safe working record.

Preferred Skills And Competencies

• Associates degree in a related field is preferred.
• CDL License.

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.