Diesel Mechanic - Field Service Technician

ZipRecruiter; Billerica (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

ZipRecruiter is seeking a dedicated Field Service Technician to maintain and repair a range of equipment in Billerica, Massachusetts. The ideal candidate will possess strong customer service skills, the ability to handle tools, and flexibility in work hours. This role offers opportunities for growth and a supportive team environment with competitive benefits.

Benefits

Bonus Program

Training through John Deere University

Tool Reimbursement

Comprehensive benefits plan

Referral Bonus

Earned PTO

Employee Assistance Program

Paid Company Holidays

Company Paid Life Insurance

Work/Life Balance

Opportunities for advancement

Qualifications

• Must own and maintain personal tools.
• Able to work varying schedules and respond to after-hours calls.
• Strong communication and organizational skills required.

Responsibilities

• Repair and maintain electric, diesel, and gasoline industrial equipment.
• Test units for conformance with operational requirements.
• Ensure safety in the workplace and while operating vehicles.

Skills

Customer Service

Communication

Organization

Basic Computer Skills

Education

Associates degree or equivalent

High school diploma or GED

Tools

Heavy Equipment License

Own Tools

Job description

Job DescriptionJob DescriptionDescription:

Who We Are

United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.

United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Construction & Forestry is a sister company to United Ag & Turf, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

What You’ll Get

• Bonus Program
• Training through John Deere University
• Tool Reimbursement
• A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
• Referral Bonus
• Earned PTO
• Employee Assistance Program
• Paid Company holidays
• Company Paid Life Insurance
• Great Work/Life Balance
• Opportunities for advancement

Job Type: Full-time

Schedule: Monday – Friday 1st shift – Saturdays as needed

United Construction & Forestry is looking for a Field Service Technician responsible for repairing and maintaining electric, diesel and gasoline industrial, construction and forestry equipment generally independently and outside the actual conformities of the shop.

What You’ll Do

• Reads job order and observes and listens to equipment in operation to determine malfunction and plans work procedures
• Installs fuel injection nozzles and pumps, changes or recharges batteries, and replaces transmissions, hydraulic systems and component parts
• Examines protective guards, loose bolts, and specified safety devices on equipment, and makes adjustments
• Lubricates moving parts and drives repaired equipment to verify conformance to specifications
• Fabricates special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings.
• Removes, replaces, and repairs tires, undercarriages, and earth moving and timber harvesting attachments
• Enters a legible description of work performed onto the work orders
• Maintains and cares for the shop tools and equipment
• Ensure work is performed safely and safe work procedures are followed throughout the department
• Reads schematics denoting operating specifications for unit or component and type of evaluation required
• Continues to work on revenue producing work as needed
• Tests unit for conformance with operating requirements such as specified horsepower and lifting performance
• Help ensure that our new and used whole goods are in good working conditions
• Maintains assigned service vehicle in areas of cleanliness, daily maintenance and inspections
• Complies with all state laws while operating company vehicle

Requirements:

What It Takes

• Must own and maintain their own tools (specialty tools provided by dealership)
• Basic computer skills
• Ability to assemble and perform maintenance functions
• Able to work a varying work schedule/shift and be flexible to respond to after-hour calls
• Strong customer service skills
• Excellent oral communication and written skills
• Strong organizational skills

• Associates degree (A. A.) or equivalent from two-year college or technical school
• Heavy Equipment license

Education

• High school diploma or GED

Physical Requirements

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Stand for long periods of time, bend, lay, and crawl under to repair and service machines
• Lift parts and equipment weighing up to 50 pounds unassisted
• Able to maneuver on/under heavy equipment and on agricultural/construction sites with irregular terrain
• Operate a motor vehicle during both day and night as well
• Specific vision abilities required by this job includes close vision and vision.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, and walk.