Diesel Generator Field Service Technician

D2B Groups LLC; Harrisburg (Dauphin County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Company Truck

Uniforms

Job summary

D2B Groups LLC in Harrisburg, PA is seeking experienced Service Technicians to perform maintenance, startups and repairs on industrial generators for commercial and industrial customers. Reporting to the Service Manager, you’ll handle emergency maintenance, on-site visits, and troubleshooting with a focus on safety and customer satisfaction.

You will join a team delivering preventive maintenance, startups, and after-hours support, with occasional overnight travel and a strong emphasis on safety

Qualifications

• High school diploma or GED preferred.
• Generator service experience – commercial/industrial standby power preferred.
• Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus.
• Solid knowledge of switchgear.
• Positive attitude and strong customer service skills.
• Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports.

Responsibilities

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment.
• Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery.
• Make pre-startup site visits to advise and assist installing contractors.
• Provide customer-focused support to enhance relationships and resolve concerns.
• Lead and support safety initiatives, ensuring compliance with safety protocols.
• Support quality control programs and proper documentation of service work.
• Advise on time and materials needed for various service levels.
• Provide after-hours emergency response support as needed (occasional overnight travel required).

Skills

Generator service experience

Customer service

Safety protocols

MS Office

Read and interpret manuals

Troubleshooting

Education

High school diploma or GED

Job description

D2B Groups LLC in Harrisburg, PA is seeking experienced Service Technicians to perform maintenance, startups and repairs on industrial generators for commercial and industrial customers. Reporting to the Service Manager, you’ll handle emergency maintenance, on-site visits, and troubleshooting with a focus on safety and customer satisfaction.

You will join a team delivering preventive maintenance, startups, and after-hours support, with occasional overnight travel and a strong emphasis on safety