Diamond Machine Operator

Manufacturing Jewelers & Suppliers of America; Town of Pelham (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Tiffany & Co. is seeking a Diamond Machine Operator to efficiently operate and maintain diamond technology and equipment supporting the Diamond Division.

The role emphasizes precision, data integrity, and collaboration across teams to ensure high-quality inscription, grading preparation, and diamond processing. The ideal candidate has a technical background, experience with Sarine technology, and the ability to work with limited supervision in a fast-paced environment.

Qualifications

• Ability to work in a technical environment for extended periods.
• Ability to work well with colleagues in a dynamic team environment.
• Capable of managing multiple priorities.
• Advanced computer skills and knowledge of Microsoft Office programs.
• Excellent attention to detail.
• Ability to work with limited supervision in a high volume, fast-paced atmosphere.

Responsibilities

• Operate Laser inscription equipment and maintain inscription accuracy per procedures and CODC guidelines.
• Support risk mitigation using current technology equipment per procedures.
• Support processing for qualifying diamonds into the Grading Lab for complete evaluation for standard proportions per TGL procedures using Sarine technology.
• Maintain accuracy and integrity of Sarine output while controlling data uploads into JDE.
• Assist with sizing and sorting of diamonds using technology equipment and provide results data as needed.
• Perform adjustments and calibrate equipment to ensure optimal machine performance as needed.
• Coordinate routine performance maintenance and document as required.
• Communicate equipment issues promptly to leadership and Sr. Engineering Technician; escalate when needed.
• Maintain professional communication with vendors to resolve machine issues.
• Lead training sessions on machine operation and issue identification with outputs.
• Create and maintain SOP documentation reflecting process enhancements across departments.
• Provide support to partners in resolving equipment issues.
• Identify process improvements and communicate suggestions to management.
• Assist with various Diamond Division projects.

Skills

Technical environment experience

Team collaboration

Multitasking

Advanced computer skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Tiffany & Co. – Diamond Machine Operator

Tiffany & Co. is seeking a machine operator who would be responsible for the operation and maintenance of the diamond technology and equipment supporting Tiffany's Diamond Division operations.

Required Qualifications:

• Ability to work in a technical environment for extended periods of time.
• Ability to work well with colleagues in a dynamic team environment.
• Capable of managing multiple priorities.
• Advanced computer skills and knowledge of Microsoft Office programs.
• Excellent attention to detail.
• Ability to work with limited supervision in a high volume, fast-paced atmosphere.
• Bachelor’s degree or equivalent education.
• 2-3 years of operating and maintaining machines and/or technological equipment.

Preferred Qualifications:

• Diamond Grading Diploma.
• Operational knowledge of Sarine proportion evaluation equipment.
• Experience in operating laser engraving equipment machines.
• Previous experience in a Diamond Laboratory.

Primary Responsibilities:

Operator

• Operate Laser inscription equipment. Maintain the accuracy and quality of inscription process on all Tiffany & Co. diamonds according to established procedures and CODC guidelines.
• Support risk mitigation using current technology equipment according to established procedures.
• Support processing for all qualifying diamonds into the Grading Lab for complete evaluation for standard proportions according to TGL procedures utilizing Sarine technology. Maintain the accuracy and integrity of Sarine output while controlling the upload of data into JDE.
• Support the sizing and sorting of diamonds utilizing technology equipment according to established procedures and provide results data where needed.

Maintenance

• Perform adjustments and calibrate equipment to ensure optimal machine performance as needed and in accordance with established procedures.
• Coordinate routine performance maintenance according to schedule and record according to established process.
• Communicate equipment issues promptly to leadership and Sr. Engineering Technician, escalating as needed, and troubleshoot to resolve problems.
• Maintain professional communication when working with vendors to resolve machine performance issues.

Training

• Lead training sessions around machine operation and identifying issues with machine output.
• Create and maintain SOP documentation through various mediums to reflect ongoing process enhancements and ensure alignment across departments.

General Operations

• Provide support to TCO/Laurelton partners as needed in efforts to resolve equipment issues.
• Support continuous improvement initiatives through the identification of process improvements and communicate suggestions to management.
• As requested, assist with various projects and tasks associated with Diamond Division initiatives.

Safety

• Adhere to all workplace policies and procedures. Ensure that all safety measures and guidelines are followed.The Finishing Technician is responsible for the efficient washing and plating of polished items according to TCO production and quality standards.

September 8th - 12th, 2026 Bangkok Gems & Jewelry Fair