Diagnostics Engineer or Technical Specialist - North America (Hybrid)

Smiths Group; Pasadena (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

John Crane, a business of Smiths Group, seeks a Diagnostics Engineer or Technical Specialist to support Asset Condition Management across North America in a hybrid role. You will engage with clients’ leadership and technical teams, analyze vibration data, and implement monitoring programs to improve reliability.

The role requires a minimum of 5 years in vibration analysis, ISO 18436-2 Category 2, and strong collaboration with regional teams.

Qualifications

• Minimum 5 years’ experience in vibration analysis for condition monitoring of rotating equipment (pumps, compressors).
• Vibration Analysis ISO 18436-2 Category 2 certification or equivalent.
• Experience with rotating equipment and establishing condition monitoring programs.
• English required; other languages beneficial.

Responsibilities

• Engage and influence global stakeholders from client leadership teams to technical experts.
• Consult with customer on their reliability vision, strategy, and roadmap; create plans to fulfil them by implementing new services and enhancing existing programs.
• Develop and deliver plans to expand condition monitoring services in line with business strategy, including personal development and tool specification.
• Implement Asset Condition Management services.
• Lead development of analysis databases and reporting systems (Vibration, Lubrication and others).
• Troubleshoot for Performance Plus contracts using multiple condition monitoring technologies.
• Provide advanced diagnostics and reporting, including turbine machinery vibration analysis and RCAs.
• Provide service and support for Indufil product line.

Skills

Vibration analysis

Condition monitoring

Reliability engineering

Troubleshooting

Communication

Education

High school diploma

Engineering degree preferred

Tools

Vibration analysis software

Job description

Diagnostics Engineer or Technical Specialist - North America (Hybrid)

• Full-time
• Grade: 10
• Employee Group: Permanent
• Global Region: North America

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

The Diagnostics Engineer or Technical Specialist is part of the Service Delivery Office (SDO) and responsible for providing technical support to the service organization in the life cycle (Initiation, Planning, Executing, Monitoring, and Closing) of John Crane’s Asset Condition Management projects across the region.

They will consult with the customer to identify needs to manage their assets condition, and work alongside the business development team to develop aligned value propositions. They will manage the execution of each project, working alongside the Contract Manager, on-site teams and local sales teams.

Responsibilities

• Engaging and influencing global stakeholders from client leadership teams to technical experts.
• Consulting with customer on their reliability vision, strategy, and roadmap; creating plans to fulfil them by implementing new services and enhancing existing programs.
• In alignment with the business strategy and with the Regional Contract Service Delivery Manager, develop and deliver plans to expand condition monitoring services. This includes personal development and tool specification.
• Implement Asset Condition Management services.
• Lead development of analysis databases and reporting systems (Vibration, Lubrication and others).
• Bad actor troubleshooting for Performance Plus contracts utilizing multiple condition monitoring technologies.
• Advanced/Niche Field Diagnostics Delivery, technical analysis and reporting – hands‑on diagnostics work including but not limited to turbo machinery vibration analysis, motion amplification, and complex machinery troubleshooting and RCA.
• Vibration data analysis for John Crane Sense Monitor customers.
• Provide service and support for Indufil product line.

Qualifications

• High school diploma or equivalent required.
• Engineering degree preferred or equivalent experience.
• Minimum 5 years’ experience in vibration analysis for condition monitoring of rotating equipment (pumps, compressors).
• Vibration Analysis ISO 18436-2 Category 2, or equivalent certification required.
• Demonstrated experience working with rotating equipment, including pumps and turbo machinery and establishing Condition Monitoring programs.
• Languages: English (other languages beneficial).
• Vibration Analysis ISO 18436-2 Category 3 a big plus.
• Specialist skills in Lubrication Analysis ISO 18436-4 Category 2, or equivalent and CMRP / ARPE preferred.
• Experience working in a diverse environment with a global company is a plus.

Additional Requirements

• Candidates must have the ability to travel up to 40% of the time within the US, Canada and Caribbean regions.
• Ability to get a TWIC card.

Equal Employment Opportunity

All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.