Diagnostic Specialist/Foreman

Audi Greenwich; Greenwich (CT); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Shop equipped with newest technology

Job summary

Audi Greenwich is seeking an Automotive Shop Foreman & Diagnostic Specialist to oversee the service and repair shop, supervise technicians, and work on vehicles. You will train staff in procedures, expand knowledge, and handle hands-on diagnostics to ensure high production and quality on both new and vintage models.

The role combines leadership with technical work and ongoing learning, with career advancement in a family‑oriented dealership environment.

Qualifications

• High school diploma or GED is required.
• At least 3 years of experience in a dealership service facility.
• Audi experience is a plus.
• Strong technical expertise and the ability to repair both new and vintage models.
• Valid driver’s license and proof of insurance.
• Basic computer proficiency.
• Ability to pass a background check and drug screen.
• Current position as a shop foreman, a plus.
• Experience with high‑line autos, a plus.

Responsibilities

• Maintain Technician productivity through motivational leadership.
• Keep staff knowledge up to date and at a high level.
• Maintain a skill summary of the technical staff and advise service management.
• Provide technical and administrative training for Technicians.
• Assist Technicians with vehicle diagnosis and repair as needed.
• Review diagnostic procedures with the Technician performing them.
• Road-test and perform quality checks on vehicles with major repairs.
• Document Repair Order information with the service sales staff.
• Attend required company meetings and perform administrative tasks as required.
• Ensure shop equipment remains safe and the shop is clean.

Skills

Leadership

Diagnostics

Vehicle repair

Team supervision

Basic computer skills

Education

High school diploma or GED

Tools

Audi experience

Job description

Audi Greenwich is looking for an Automotive Shop Foreman & Diagnostic Specialist to oversee operations in their service and repair shop. As the top repair tech in the shop, you will supervise a team of Technicians and ensure that production remains high and that all jobs are completed properly and on schedule. This will involve both training your staff in specific repair procedures as well as working on vehicles yourself. You will need to exhibit expertise in servicing and repairing both new and vintage models as well as the ability to expand your knowledge as needed. If you have the expertise and leadership skills we’re looking for, we want to talk with you!

Company Culture

At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

Technician Specific Benefits

• Shop equipped with the newest technology and equipment
• Uniforms provided
• Work environment OSHA certified to current Quality Standards
• Highly productive shop
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment
• Competitive wages

Responsibilities

• Maintaining acceptable levels of Technician productivity through motivational leadership
• Keeping your own product and technical knowledge up to date and at a high level
• Maintaining a skill summary of the technical staff and making recommendations to service management regarding technical needs
• Providing technical and administrative training for Technicians in both classroom and on-the-job settings
• Assisting Technicians with vehicle diagnosis and repair as needed
• Reviewing the results of any new and/or unfamiliar diagnostic procedures with the Technician performing them
• Road-testing and performing quality checks on vehicles with major repairs or as directed by management
• Helping service sales staff to properly documenting Repair Order information
• Attending all required company meetings
• Performing various administrative tasks as required
• Ensuring that shop equipment remains in safe operating condition and that shop is kept clean
• Reporting to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers

Qualifications

• High school diploma or GED
• Minimum 3 years experience in a dealership service facility
• Experience with Audi a plus
• Strong technical expertise and the ability to learn how to repair both new and vintage vehicle models
• Current and valid driver’s license and proof of insurance
• Basic computer proficiency
• Ability to pass a background check and drug screen
• Current position as a shop foreman, a plus
• Experience with high-line autos, a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.