Diabetes & Obesity Programs Support Specialist

Tamus; Victoria (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Texas A&M University Health Science Center is seeking a Diabetes & Obesity Program Assistant to provide standard program and participant support, onsite coverage, and outreach at multiple locations in Victoria, Hallettsville, Cuero, and Port Lavaca, TX. Travel up to 20% may be required.

The role focuses on patient navigation, data collection of biometric measures, and coordination of education and resources across program sites, with flexible scheduling including weekends.

Qualifications

• Bachelor's degree in applicable field or equivalent combination of education and experience.
• Texas DSHS certification, CHW certification, or able to suc

Responsibilities

• Provides culturally appropriate, non-clinical support, navigation, and follow-up to participants and families.
• Collects and records assigned participant biometric measures, including A1c, cholesterol, blood glucose, blood pressure, BMI, body fat percentage, weight, waist circumference, and hip circumference, in accordance with training and approved protocols.
• Educate participants about program services, appointments, materials, Wellness Center resources, and tracking logs; set up follow-up expectations.
• Encourage participant engagement, goal setting, and adherence to individualized plans and provider recommendations.
• Identify barriers to participation and connect participants to appropriate healthcare, social, community, Wellness Center, or Medication Assistance Program resources.
• Assists participants with scheduling appointments, completing forms or applications, accessing services, and reviewing program logs.
• Communicates participant needs, barriers, biometric information, and concerns to relevant program or clinical staff and refers clinical questions to licensed providers or diabetes education professionals.
• Assists with coordination of Diabetes & Obesity Population Health Project activities, including onsite support at program locations, outreach events, classes, workshops, and community sites.
• Supports referral, enrollment, onboarding, participant tracking, and non-clinical care coordination workflows.
• Serves as a program contact for participants, providers, clinic staff, Wellness Center staff, and community partners.
• Coordinates communication among CBHEC, hospital, clinic, Wellness Center, healthcare, and community partners.
• Provides appointment reminders and document participant outreach, contacts, and follow-up attempts.
• Distributes participant kits, educational materials, forms, logs, and other program resources.
• Prepare program correspondence, reports, presentations, forms, participant communications, meeting materials, and other documents.
• Maintains program files, databases, referral records, enrollment records, contact logs, biometric records, kit distribution records, Wellness Center referral logs, and other documentation.
• Collects and organizes program data for quarterly reports, project evaluation, partner updates, and continuous quality improvement activities.
• Supports project monitoring by identifying operational issues, documentation gaps, workflow needs, participation challenges, and opportunities for improvement.
• Coordinate logistics for program meetings, agendas, minutes, travel, outreach events, classes, workshops, Wellness Center activities, and related events.
• Maintains inventory of participant kits, educational materials, tracking logs, supplies, and other resources.
• Supports updates to program workflows, procedures, resource lists, forms, and participant materials as directed.
• Maintains confidentiality and comply with applicable HIPAA, privacy, security, infection control, institutional, documentation, and professional standards.

Education

Bachelor's degree in applicable field or equivalent combination of education and experience

Job description

Texas A&M University Health Science Center is seeking a Diabetes & Obesity Program Assistant to provide standard program and participant support, onsite coverage, and outreach at multiple locations in Victoria, Hallettsville, Cuero, and Port Lavaca, TX. Travel up to 20% may be required.

The role focuses on patient navigation, data collection of biometric measures, and coordination of education and resources across program sites, with flexible scheduling including weekends.