DHH Regional Care Coordinator

RHA Health Services, LLC; Wilmington (DE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

PayActiv: early access to earned money

Employee perks and discount program

Health/Insurance (full-time employees)

401(k) retirement savings program

Free CPR and first aid training

Job summary

RHA Health Services, LLC is seeking qualified candidates for a position that involves providing on-call and first responder services. Candidates must have a Master's or Bachelor's degree in a relevant field along with the appropriate experience serving those with mental health or substance abuse issues.

Benefits include health insurance, a 401(k) retirement savings program, and paid time off for full-time employees. Join a team dedicated to the wellbeing of the community and making a real impact.

Qualifications

• Master’s Degree with one year experience, or Bachelor's with two years experience serving individuals with mental health or substance abuse.
• Must be knowledgeable about the population served.

Responsibilities

• Provide on-call/first responder services as scheduled.
• Plan and facilitate transitions to other services.
• Maintain contact with persons served and treatment teams.
• Represent RHA at relevant meetings.

Skills

Fluency in sign language

Knowledge of mental health and substance abuse

Education

Master's Degree in a related field

Bachelor's Degree in a Human Service field

Bachelor's Degree in another field with experience

Job description

Responsibilities

• Provide on‑call/first responder services as scheduled at local office.
• Plan and facilitate consumer transitions to other services and/or local agencies efficiently.
• Maintain regular contact with the persons served, their treatment teams, guardians, and significant others.
• Assure consistent provision of quality services.
• Assess persons’ needs and provide linkages/referrals to resources that help achieve personal goals.
• Represent RHA at local management entity and other necessary meetings related to care.
• Perform all other duties as assigned.

Education & Experience

• Master’s Degree in a related field with one year of supervised, post‑graduate experience serving persons with mental health or substance abuse.
• or Bachelor’s Degree in a Human Service field with two years of supervised, post‑graduate experience serving persons with mental health or substance abuse.
• or Bachelor’s Degree in another field with four years of supervised, post‑graduate experience serving persons with mental health or substance abuse.
• Must have knowledge and experience with the age and population served.
• Fluent in sign language, meeting an Advanced Plus or better score on a Sign Language Proficiency Interview (SLPI).

Pre‑employment Screening

• Criminal background check (name checked in registries such as OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities).
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• For positions that require driving: proof of driver’s license, driver’s insurance, and vehicle, if required for providing transportation for individuals.

Benefits

• PayActiv: early access to earned money before payday.
• Employee perks and discount program.
• Paid Time Off (full‑time employees only).
• Health/Insurance (full‑time employees only).
• 401(k) retirement savings program.
• Wellbeing Programs: Physical, Emotional, and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
• Training: Free CPR, first aid, and job‑specific training opportunities.
• Note: contract/contingent workers and interns do not qualify for any of the above benefits.

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.