DG2GO Manager

DG2GO; Antis Township (PA); On-site; USD 18,000 - 21,000; Full time

Job summary

DG2GO is seeking a restaurant manager at our Tipton, PA location to oversee daily operations, supervise team members, and ensure policy compliance. The role requires leadership and strong customer service. Starting pay is $13.00 per hour, with schedules posted in advance and adherence to labor laws.

You will coordinate training, attendance, and cash handling while maintaining food safety standards. This position offers hands-on management in a fast-paced environment, with opportunities to

Qualifications

• Must be 18 years old with a minimum of a high school diploma or GED.
• Ability to perform basic math and count cash.
• Minimum of 2 years of food service experience required.
• Previous management/leadership experience preferred.
• Organized with excellent interpersonal and communication skills.
• Ability to follow and enforce policies and procedures.
• Commitment to providing excellent customer service.

Responsibilities

• Oversee Team Members and the operations for entire restaurant.
• Complete employee schedules according to child labor laws.
• Consult with Food Service Director and HR regarding employee issues and disciplinary actions.
• Train Team Members on proper food service policies and procedures.
• Ensure compliance with company policies and procedures, including child labor laws.
• Maintain attendance, discipline, and schedule records for employees.
• Establish job assignments and monitor follow-through.
• Set up daily operations according to food service procedures.
• Oversee cash handling, verify drawers, and review voids/refunds.
• Communicate product or equipment issues to the Food Service Director.
• Address customer issues and complaints as needed.
• Assist with resignations/terminations in coordination with HR.
• Maintain employee files and scheduling records.

Skills

Basic math

Cash handling

Interpersonal skills

Communication skills

Leadership experience

Food service experience

Education

High school diploma or GED

Job description

DG2GO HQ
4371 E Pleasant Valley Blvd.
PO Box 308
Tipton, PA 16684, USA

DG2GO HQ
4371 E Pleasant Valley Blvd.
PO Box 308
Tipton, PA 16684, USA

Education & Qualifications: Must be 18 years old with a minimum of a high school diploma or GED and have the ability to perform basic math and count cash. A minimum of 2 years of food service experience is required. Previous management and/or leadership experience is preferred. Must be organized, have excellent interpersonal and communication skills, and must have the ability to follow and enforce policies and procedures. Must be committed to providing excellent customer service. Starting Rate of Pay is $13.00 an hour.

Essential Functions:

• Oversee Team Members and the operations for entire restaurant.
• Complete employee schedules according to child labor laws.
  • Post schedules in advance per company guidelines.
• Consult Food Service Director and/or HR regarding employee issues/concerns. Complete employee disciplinary actions when warranted according to company policies and procedures.
• Train Team Members on proper food service policies and procedures.
  • Provide training record sign-in sheets to HR and keep a copy on file in manager’s file.
• Ensure compliance of company policies and procedures.
  • Ensure all child labor laws are enforced with scheduling, break schedules, and duties allowable by age.
  • Train and re-train employees on company policies and procedures when necessary.
  • Document issues with compliance and maintain record of issues.
• Maintain accurate attendance, discipline, and schedule records within the manager files.
  • Keep files on each employee to record items listed above.
• If applicable, review and monitor electronic timesheets for payroll and approve by end of shift on Sundays.
  • Make notes in the electronic timesheets of any time discrepancies or changes to the timesheet.
• Establish job assignments for all employees and monitor for follow through.
• Establish cleaning regimens for restaurant and monitor for follow through.
• Set up daily operations according to food service procedures.
• Ensure compliance of cash handling per company policies and procedures.
  • Handle cash if applicable.
  • Verify and secure cash register drawers.
  • Approve and review voids and refunds.
• Communicate product issues or equipment problems to Food Service Director.
• Report any major issues/problems to Food Service Director.
• Address and handle customer issues and complaints when necessary.
• In conjunction with Food Service Director and HR, process resignations and/or terminations, as needed.
• Access and maintain employee files on computer regarding scheduling, sign-in sheets, etc.
• Assure that DG2GO Team Members follow food safety guidelines to:
  • Assure safe and quality food service.
  • Monitor and record food holding and storage temperatures.
  • Monitor and record equipment temperatures.
• Complete inventories and orders according to food service policies and procedures.
• Make and prepare all dough according to recipe in a timely manner, as needed.
  • Make, cover, and date all dough according to food service standards.
• Must work in various weather and environmental conditions including but not limited to direct or indirect sunlight, heat, humidity, rain, hail, cold, snow, and ice.

Other Responsibilities:

• Maintain and protect employee, customer, consumer, company and vendor confidentiality.
• Report to and from work at assigned time.
• Complete other duties as assigned.
• Must be honest and reliable.
• Must be able to work in a team atmosphere. Provide help and support to co-workers on an ongoing basis.
• Adhere to dress code policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.