DEX'S HOST-CASHIER

Casino2win; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

Casino2win invites you to join their team as a Host/Cashier at Grand Traverse Resort & Casinos. This role emphasizes excellent guest service and interaction, handling cash, and maintaining a clean dining environment. Ideal candidates will possess positive communication skills and experience in a customer-facing role, contributing to a dynamic work atmosphere.

Benefits

One FREE meal per shift

401K with match after 1 year

Weekly Pay Days

Paid Time Off (PTO)

Qualifications

• Must be 18+ with a high school diploma or GED.
• Customer service experience preferred.
• Money handling and MICROS experience recommended.

Responsibilities

• Greet and seat guests courteously and promptly.
• Perform cash transaction accurately.
• Maintain cleanliness and appearance of the dining areas.

Skills

Guest service

Communication

Team player

Multitasking

Education

High school diploma or GED

Tools

MICROS

Job description

2 weeks ago Be among the first 25 applicants

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, emphasizing our core values of Fun, Integrity, Communication, and Teamwork.

Benefits and Perks for Full and Part-Time Employees:

• One FREE meal per shift
• 401K with match (after 1 year) plus weekly contributions
• Weekly Pay Days and Daily Pay Available
• Paid Time Off (PTO), Paid Holidays & Jury Pay
• Voluntary Vision
• Voluntary AFLAC Plans Available
• Gas Discounts at our Markets
• Cannabis Store Discounts
• Giftshop and Food Discounts
• Employee appreciation events and prizes

Full-time employees are also eligible for:

• Competitive Medical, Dental, Prescription Plans
• Paid Bereavement
• Life Insurance Coverage
• Voluntary Short and Long Term Disability Coverage

Seasonal employees should contact the Benefits Department for eligible benefits and perks.

Position Overview:

The Host/Cashier role involves positive guest interaction, greeting guests, handling cash and coupons, operating micros computer systems, basic math skills, food handling, menu knowledge, sanitation practices, and awareness of casino and restaurant promotions and procedures.

Essential Job Functions:

• Greet and seat guests courteously and promptly.
• Perform transactions accurately using cash, coupons, and house accounts.
• Address guest comments and concerns professionally, following policies.
• Notify supervisors of intoxicated guests.
• Maintain cleanliness and appearance of the dining and cashier areas.
• Stock and rotate supplies in coolers and beverage stations.
• Clean tables and sweep/mop as needed; report maintenance issues.
• Follow sanitation, safety, and security standards.
• Operate Micros system, cash drawers, and complete paperwork accurately.
• Follow security protocols for cash handling in the cage.
• Be willing to cross-train and support related operations.
• Perform other duties as assigned.

Skills and Abilities:

• Excellent guest service and communication skills.
• Team player with a positive attitude.
• Highly motivated, organized, able to multitask.
• Follow procedures and work well with diverse personalities.
• Respond well to supervision and feedback.
• Willing to cross-train and participate in training sessions.

Requirements:

• Must be 18+ with a high school diploma or GED.
• Previous customer service experience preferred.
• Money handling and MICROS experience recommended.

Physical and Mental Demands:

• Lift up to 40 lbs., stand/sit/walk for entire shift.
• Handle stressful situations professionally.
• Work in a loud, crowded, smoking environment; adhere to safety policies.

Additional Notes:

Native American and Tribal Preference applies. Must pass background and drug tests. Flexibility in hours required. Confidentiality adherence essential.

This description provides a general overview; duties may change. Prior approval needed for qualifications considered as equivalents.