DevOps Support Specialist

Goldman Sachs; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Goldman Sachs is seeking a DevOps Support Specialist to join our Front Office Technology Team in New York. This role is integral to supporting the Hedge Fund Businesses, ensuring application stability and responsiveness to system incidents.

Responsibilities include problem-solving to minimize disruptions, technical support, and fostering strong stakeholder relationships. Ideal candidates will have prior experience in a trading environment and possess excellent analytical and problem-solving skills.

Qualifications

• Prior experience in a trading environment.
• Ability to clearly explain issues to others.
• Capability to work both independently and collaboratively.

Responsibilities

• Solve problems quickly to limit downtime.
• Implement proactive patterns to prevent system problems.
• Provide technical support and maintain existing applications.
• Establish strong relationships with stakeholders.
• Support weekly change management processes.
• Assist with user acceptance of application enhancements.
• Plan for business continuity and disaster recovery.

Skills

Analytical skills

Problem-solving skills

Ability to manage expectations

Job description

Our team of engineers builds solutions to the most complex problems. We develop cutting‑edge systems and processes that form the core of our key business and enable transactions to move in milliseconds. We provide real‑time access to critical deal information and crunch billions of data points each day to inform firm‑wide market insights and strategies. Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.

Job Description

We're looking for a DevOps Support Specialist to join our Front Office Technology Team supporting the Hedge Fund Businesses in GSAM. The successful candidate will be responsible for ensuring application stability, directly working with the desk & development teams to rapidly respond & resolve system incidents and user queries.

The job entails:

• Solving problems, reacting quickly to limit downtime/disruption.
• Identifying, designing and implementing proactive patterns that prevent system problems.
• Technical support and maintenance of existing applications and surrounding infrastructure.
• Providing regular updates to key stakeholders at all levels, establishing strong relationships across the organization.
• Supporting the weekly change management process.
• Assisting with user acceptance of application enhancements.
• Planning for business continuity & disaster recovery.

Qualifications

• Prior trading environment experience.
• Excellent analytical and problem‑solving skills.
• Ability to manage expectations.
• Be able to clearly explain the issues to others.
• Be able to work both independently and within a team environment.

Additional Information

Goldman Sachs is an equal employment/affirmative action employer. Female/Minority/Disability/Vet.

All rights reserved. Confidential according to EEO guidelines.