DevOps Storage Engineer - Federal Customer

Dell Technologies Inc.; McLean (VA); On-site; USD 150,000 - 195,000; Full time

Job summary

Dell Technologies Inc. is seeking a Lead Network Automation Engineer for a Federal Customer, on-site five days a week. The role requires TS/SCI clearance and leads Tier II engineers, driving automation and streamlined network operations in a secure environment.

You will oversee routing and switching operations, coordinate with security and field teams, and develop automation workflows to improve repeatability and speed while ensuring service availability.

Qualifications

• Experience in network engineering, operations, or Tier II support.
• Strong understanding of routing, switching, and enterprise network fundamentals.
• Experience troubleshooting incidents in operational environments.
• Familiarity with change control, monitoring, and documentation practices.
• Ability to work hands-on in a secure environment.
• Active TS/SCI and ability to maintain access as required by the program.

Responsibilities

• Monitor, troubleshoot, and resolve network incidents and performance issues
• Support routing, switching, and network infrastructure operations
• Execute approved changes, upgrades, and maintenance activities
• Develop or maintain automation workflows that improve repeatability and speed
• Analyze alerts, logs, and trends to identify recurring problems and corrective actions
• Produce technical documentation, diagrams, operational procedures, and status updates
• Coordinate with engineering, security, and field teams on implementation and incident response
• Provide reports to relevant stakeholders and participate in leadership level design and engineering decisions
• Support network reliability, resiliency, and service availability goals

Skills

Network engineering

Network operations

Tier II support

Routing & switching

Incident troubleshooting

Change control

Hands-on in secure environment

Active TS/SCI clearance

Tools

Python

Ansible

Network automation tooling

Cisco certifications

Job description

Lead Network Automation Engineer - Federal Customer (on-site 5 days per week: TS/SCI Required)

Job summary

The Network Automation & Operations professional supports Dell Mission Operations by maintaining reliable, secure network services while improving operational speed and consistency through automation. This role is responsible for leading Tier II engineers, providing network engineering support, change execution, monitoring, and automation of recurring workflows. The ideal candidate brings strong network fundamentals, disciplined operational practices, and the ability to improve network performance in a high-trust mission environment.

Key responsibilities

• Monitor, troubleshoot, and resolve network incidents and performance issues
• Support routing, switching, and network infrastructure operations
• Execute approved changes, upgrades, and maintenance activities
• Develop or maintain automation workflows that improve repeatability and speed
• Analyze alerts, logs, and trends to identify recurring problems and corrective actions
• Produce technical documentation, diagrams, operational procedures, and status updates
• Coordinate with engineering, security, and field teams on implementation and incident response
• Provide reports to relevant stakeholders and participate in leadership level design and engineering decisions
• Support network reliability, resiliency, and service availability goals

Required qualifications

• Experience in network engineering, network operations, or Tier II support
• Strong understanding of routing, switching, and enterprise network fundamentals
• Experience troubleshooting incidents in operational environments
• Familiarity with change control, monitoring, and documentation practices
• Ability to work hands-on in a secure environment
• Active TS/SCI and ability to maintain access as required by the program

Preferred qualifications

• Experience with Python, Ansible, or network automation tooling
• Cisco or comparable networking certifications
• Experience with firewalls, load balancers, or network security concepts
• Experience with maintenance windows, after-hours support, or incident response rotations
• Experience supporting government or classified networks

Work environment / program context

This role combines traditional network operations with modern automation practices. Lead-level roles must have experience with technical leadership, standards ownership, mentoring, and design influence.