DevOps / SRE — Observability & Reliability

General Matter; Los Angeles (CA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Stock options

Medical, vision & dental

401(k) retirement plan

Job summary

General Matter in Los Angeles is seeking a DevOps / Site Reliability Engineer to build and operate the software systems underpinning critical infrastructure. You will design observability, alerting, and CI/CD tooling, ensuring production services are monitored and instrumented.

The role requires strong fundamentals in distributed systems, on-call incident response, and automation. You will work extended hours as needed and contribute to safety‑critical or high‑reliability environments.

Qualifications

• Strong fundamentals in web service development and distributed systems.
• Solid understanding of networking concepts, DNS, TLS/certificate management, and HTTP.
• Experience operating and debugging production systems.
• Familiarity with observability tools and incident response.
• Ability to write clear, maintainable code and automation scripts.
• Demonstrated ownership, attention to detail, and sound technical judgment.

Responsibilities

• Design, implement, and maintain observability and alerting systems across critical services and infrastructure.
• Ensure all production and internal services are properly instrumented with metrics, logs, and traces.
• Own and maintain developer productivity tools, CI/CD systems, and internal platforms.
• Participate in an on-call rotation and respond to production incidents with urgency and discipline.
• Lead incident reviews and drive long-term reliability improvements.
• Automate operational workflows to reduce manual toil and improve system resilience.

Skills

Web services

Distributed systems

Networking concepts

TLS/certificate management

Observability tools

Automation scripts

On-call incident response

Production systems

Tools

Prometheus

Grafana

OpenTelemetry

Datadog

CI/CD tooling

Infrastructure as code

Job description

General Matter in Los Angeles is seeking a DevOps / Site Reliability Engineer to build and operate the software systems underpinning critical infrastructure. You will design observability, alerting, and CI/CD tooling, ensuring production services are monitored and instrumented.

The role requires strong fundamentals in distributed systems, on-call incident response, and automation. You will work extended hours as needed and contribute to safety‑critical or high‑reliability environments.