DevOps / Site Reliability Engineer

AgileEngine, LLC; Brazil, Northern (IN, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote work 100%

Flexible hours

Annual learning budget

Job summary

AgileEngine, LLC seeks a DevOps / Site Reliability Engineer to maintain 24/7 stability for a multi-cloud enterprise security program. You will act as Incident Commander for major incidents, own IaC, CI/CD pipelines, and CSPM telemetry using Terraform and Wiz. Requires 5+ years of SRE experience in a 24/7 financial services environment.

You will drive major-incident calls, coordinate cross-functional responders, and own post-incident remediation and playbooks to prevent reoccurrence.

Qualifications

• 5+ years of SRE experience in a 24/7 production environment.
• Hands-on incident command during major/critical incidents.
• Strong IaC practice and multi-cloud exposure.
• Experience with Kubernetes, Terraform, CI/CD tools, and scripting (Python/Go).
• Ability to draft post-incident communications and runbooks.

Responsibilities

• Scale and maintain operational stability across multi-cloud environments (Azure, AWS, GCP).
• Engineer IaC and baselines to prevent misconfigurations using Terraform/Wiz.
• Design, maintain, and optimize CI/CD pipelines for deployment and security data ingestion.
• Lead incident bridges during major incidents and coordinate cross-functional responders.
• Draft and circulate incident notifications and status updates to all stakeholders.
• Develop divisional incident-management playbooks and escalation procedures.

Skills

Kubernetes

Terraform

CI/CD orchestration

Python/Go scripting

Incident command

Tools

Wiz

PagerDuty

ServiceNow

Job description

We are looking for a DevOps / Site Reliability Engineer to maintain operational resilience and 24/7 stability for a multi-cloud enterprise security program, serving as Incident Commander on major and critical incidents while also owning IaC, CI/CD pipelines, and CSPM telemetry. You will drive major-incident calls, own post-incident remediation follow-through, draft stakeholder communications, and develop divisional incident-management playbooks alongside multi-cloud security guardrails using Terraform and Wiz. The role requires 5+ years of SRE experience with hands-on incident command in a 24/7 financial services environment.

What you will do

• Scale and maintain the ability to drive operational stability across multi-cloud environments (Azure, AWS, GCP).
• Engineer unified security policies and configuration baselines using IaC (Terraform) to prevent misconfigurations.
• Design, maintain, and optimize enterprise CI/CD pipelines to support continuous ASPM ingestion and deployment.
• Act on continuous monitoring alerts, utilizing Cloud Security Posture Management (CSPM) tools like Wiz to secure workloads.
• Serve as Incident Commander on major and critical incidents - running the bridge, directing technical workstreams, making time-critical decisions, and coordinating cross-functional responders under pressure.
• Own the post-incident loop - track remediation items to closure, hold owning teams accountable to timelines, and drive systemic fixes and preventative actions across groups.
• Draft and send clear, accurate, audience-appropriate incident notifications and status updates to technical teams, management, and stakeholders throughout the incident lifecycle.
• Develop, maintain, and socialize divisional / group-level incident-management playbooks, runbooks, and escalation procedures that standardize response and reduce time-to-resolution.

Must haves

• 5+ years of experience.
• In-depth architectural expertise in multi-cloud defense, federated IAM, and zero-trust principles.
• Strong practical experience with Kubernetes, Terraform, CI/CD orchestration, and Python/Go scripting.
• Senior-level, hands-on incident-command experience driving major/critical incident calls to resolution in a 24x7 production environment.
• Proven track record of remediation follow-up - coordinating with teams and holding owners accountable until issues are fully closed.
• Demonstrated skill drafting and issuing incident notification communications to both technical and executive audiences.
• Direct experience authoring divisional/group incident-management playbooks and escalation procedures.
• Fully autonomous.
• Drives the architecture of complex automated runbooks and mentors Middle-level SREs.
• Extensive experience deploying and tuning APIs from modern CNAPP/CSPM platforms, ideally Wiz.
• Prior experience building platforms subject to strict financial compliance standards (PCI-DSS, SOC2).

Nice to haves

• PagerDuty - hands-on experience with on-call scheduling, alert routing, and incident orchestration.
• ServiceNow - familiarity with incident, problem, and change management workflows and reporting.
• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location

FAQ

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