DevOps Middleware Infra Engineer - Assistant Vice President

Citi; Irving (TX); On-site; USD 107,000 - 161,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Wellness programs

Paid time off

Job summary

Citi is seeking an Infrastructure Senior Technology Analyst in Irving, TX to support LAN/WAN, help desk activities, and enterprise infrastructure services. You will drive containerization (OpenShift/Kubernetes), implement IaaS deployments, and provide technical guidance across a global team.

Key responsibilities include RCA post-incident, design of metrics and tools, and adherence to Citi policies and risk controls in a fast-paced financial services environment.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Strong communication of technical concepts to non-technical audiences.
• Experience working in financial services or large global environments.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Assist with LAN/WAN and help desk administration activities.
• IaaS deployments of IBM WAS ND, Tibco, MQ, Kafka, IHS, Apache, WebLogic, and Tomcat.
• Provide technical guidance and act as advisor to junior analysts.
• Develop metrics, analytical tools, and benchmarking practices.
• Ensure compliance with laws, rules, and Citi policies.

Skills

Communication skills

Technical concepts explanation

Analytic/diagnostic skills

Team collaboration

Education

Bachelor's degree

Tools

OpenShift

Kubernetes

CI/CD pipelines

virtualization

Load balancer

Middleware Infra

Job description

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities

• IaaS deployments of IBM WAS ND, Tibco, MQ, Kafka, IHS, Apache, WebLogic, and tomcat
• Have in-depth expertise in Kubernetes Tasks.
• Containerization deployments of Java, Python, Node.js, Nginx, PEGA, Redis and Spark solutions on Kubernetes/OpenShift
• Traffic patterns - ingress, egress, hot-hot cross data center
• Drive Root Cause Analysis (RCA) post restoration of service
• Willing to learn and work as team player. Brings positive technology culture.
• Ability to whiteboard solutions to customers
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Drive Root Cause Analysis (RCA) post restoration of service
• Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
• Provide technical/strategic direction and act as advisor/coach to lower level analysts
• Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Responsible for overall operating system applications
• Contribute to technical direction and strategic decisions
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 12 years of experience in Infrastructure Technologies delivery with a proven track record of delivering OpenShift containerization, Middleware Infra setups, CI-CD pipelines, virtualization, load balancer, and database services as solutions.
• Ability to communicate technical concepts to non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Have experience working in Financial Services and large complex and global environment.
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills

Education

• Bachelor’s/University degree or equivalent experience

Job Family Group

Technology

Job Family

Applications Development

Time Type

Full time

Primary Location

Irving Texas United States

Primary Location Full Time Salary Range

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Anticipated Posting Close Date

Nov 05, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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