DevOps Engineer, Store Apps Engineering - Retail & Marcom Engineering

Apple; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple's IS&T Retail Store Apps Engineering team in Austin is seeking a hands-on software engineer to help deliver the technology that connects Apple's stores with customers. You will work with cross-functional teams to automate processes, deploy releases, and build scalable services that support product stories and store experiences.

Ideal candidates have a CS degree with 3+ years of experience and are proficient in Python, Rust, or Java, with cloud and IaC tooling experience.

Qualifications

• BA/BS in Computer Science with at least 3 years of relevant experience.
• Proficiency in Python, Rust or Java for software development.
• Experience with cloud compute environments and IaC practices.
• Ability to troubleshoot, problem-solve and debug at scale.
• Willingness to collaborate across multifunctional teams and on-call rotations.

Responsibilities

• Eliminate repetitive manual processes through automation.
• Deploy application releases from development to production.
• Develop and maintain knowledge of trends in Apple tech and retail.
• Lead and architect distributed compute platforms and services.
• Analyze health metrics and provide stability improvements.
• Troubleshoot large-scale production issues with the team.
• Collaborate with cross-functional teams to deliver product stories.

Skills

Python

Rust

Java

Problem solving

Collaboration

Education

BA/BS in Computer Science

Tools

Docker

Kubernetes

Grafana

Prometheus

OpenStack

Job description

Summary

The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

Do you enjoy solving complex business problems with process and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? If so, this may be the job for you.

Description

IS&T Retail Store Apps Engineering is responsible for the technology and IT systems used to enable Apple Retail Stores to service millions of customers enabling Apple Retail to become one of the best retailers in the world. Bring passion and dedication to your job and there's no telling what you could accomplish. In this position, you will have the opportunity to work collaboratively with a group of "A" player software engineers from related but different backgrounds to make Apple Retail truly innovative. To be successful in this role, the candidate must be hands-on, proactive, talented at problem solving, have the mindset to challenge the norm and have a strong desire to learn and work towards excellence. Apple is looking for an individual that takes pride in crafting solutions to enhance product delivery by architecting and leading distributed compute platforms and application services. This engineer needs to work closely with cross-functional teams to identify potential solutions and go on to work with the engineering teams to properly test and deploy changes. Critical thinking, writing solid and clean code, planning, documenting, and communicating within the team and cross-functionally is critical to the success of the role.

Key Responsibilities

• Passion for eliminating repetitive manual processes using automation


• Strong attention to detail and excellent analytical capabilities


• Deploying application releases and code from Development into Production


• Shepherding applications through the software delivery life cycle


• Develop and maintain a working knowledge of trends and standard methodologies within Apple


• Setup and analyze application health metrics and provide solutions to ensure stability


• Experience troubleshooting problems and working with a team to resolve large scale production issues

Minimum Qualifications

• BA/BS degree in Computer Science and 3 years of relevant experience.


• Proficiency in software development using Python, Rust, and/or Java programming languages.


• Experience working with cloud compute environments like OpenStack, AliCloud, AWS, GCP or Azure.


• Experience with infrastructure as code (IaC), configuration management, CI/CD, and automation.


• Experience with troubleshooting, problem solving, and debugging.


• Comfortable with on-call rotation.

Preferred Qualifications

• Conversational and written English proficiency


• Proficiency in implementing and correlating telemetry using monitoring and observability tools such as Splunk, Grafana and Prometheus


• Building and operating container orchestrating systems (Docker, Kubernetes and micro-services)


• Experience in Site Reliability Engineering / DevOps


• Excellent written and verbal communication skills


• Experience in UNIX/Linux Operating Systems