DevOps Engineer, GovCloud Mid/Senior

Salesforce; New York (NY); On-site; USD 148,500 - 260,100; Full time

Benefits offered by this job

Time-off programs

Medical, dental, and vision benefits

Paid parental leave

Employee stock-purchasing program

Job summary

Salesforce is seeking an experienced DevOps engineer to enhance the availability of their Government Cloud infrastructure. The role involves solving infrastructure problems, collaborating with internal teams to automate CI/CD pipelines, and using advanced AI tools in development. Qualified candidates will have solid experience with AWS, Kubernetes, and security management for sensitive data. The position offers a competitive salary that ranges from $148,500 to $260,100 annually, along with a range of benefits including healthcare and 401(k).

Qualifications

• 3+ years deploying distributed apps with containers (Docker).
• 3+ years development experience in Infrastructure as Code (Terraform, Ansible).
• 3+ years of Linux system engineering experience.
• 2+ years in managing infrastructure security for sensitive data.
• Strong analytical skills and dedication to ongoing development.
• Proficiency in written and oral communication.

Responsibilities

• Ensure maximum availability of Salesforce’s Government Cloud infrastructure.
• Lead design and development projects for internal platforms.
• Collaborate with teams to maintain CI/CD pipelines.
• Transform manual processes into automated solutions.
• Research and select appropriate tools for projects.

Skills

AWS expertise

Container orchestration (Kubernetes)

Infrastructure as Code (Terraform)

Linux system engineering

Security management for customer data

CI orchestration experience

Scripting (Shell, Python, Golang)

Log management and analytics tools

AI tools usage

Advanced prompt engineering

Analytical skills

Excellent interpersonal communication

Job description

Job Description

This role is for an experienced DevOps engineer to join a team of highly skilled Systems, Site Reliability, and DevOps Engineers working on service availability and performance for Salesforce’s Government Cloud infrastructure. The goal is to ensure maximum availability of Salesforce’s Government Cloud infrastructure through proactive enhancements, adept troubleshooting and ensuring security compliance, while also providing advanced prompt engineering for reliable AI outputs.

In this role:

• You are strong in solving infrastructure related problems with code, focusing on reusability, and have mastered building compute capacity and working on Kubernetes deployments at scale. You will lead key projects in design, development, and post‑release support of the Salesforce platform and tools used by a variety of internal teams to support government customers.
• Collaborate with internal teams to iterate automated CI/CD pipelines, maintain service owner feature velocity, and solve and reproduce issues reported in production environments.
• Build and ship high‑quality, production‑grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high‑quality code.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (human or AI‑generated) for correctness, quality, security, and performance.
• Demonstrate a sense of autonomy and ownership of your areas, proactively taking accountability for progress forward.
• Gain insight into large‑scale production infrastructure within third‑party cloud service providers.
• Transform heavily manual processes into automated governance solutions.
• Create and maintain detailed documentation.
• Improve influence and collaboration skills while working with various infrastructure teams across Salesforce.
• Interact with a highly innovative and creative team of developers, open‑source committers, and architects.
• Research and select the right tools for the job, and if they don’t exist, create them.

Requirements:

• Proven expertise in AWS environments, including infrastructure build and optimization. Skilled in IaaS‑based TCP/IP networking protocols and associated components such as transit gateways, VPCs, security groups, and route tables.
• 3+ years deploying distributed apps with containers (Docker) and orchestration (Kubernetes, EKS, GKE).
• 3+ years development experience in Infrastructure as Code and configuration management such as Terraform and/or Ansible.
• 3+ years Linux system engineering experience.
• 2+ years developing or managing infrastructure and application security for highly sensitive customer data & environments (IAM, CI/CD, PKI).
• 3+ years experience deploying with a CI orchestration service (Spinnaker, Jenkins).
• 2+ years scripting/programming experience (Shell, Python, Golang).
• Experience with log management and analytics tools such as Splunk or ELK.
• A demonstrated, genuine AI‑first approach to engineering, using AI to move faster and build fluency across the stack.
• Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor) in development workflows.
• Advanced prompt engineering skills and the ability to write precise, structured prompts that cultivate reliable, secure, and production‑ready AI outputs.
• Strong analytical skills and dedication to ongoing professional development.
• Excellent interpersonal abilities with proficiency in written and oral communication.

Nice to Haves:

• Background in production service management, including on‑call/PagerDuty rotations and monitoring/alerting of service‑specific SLIs and SLOs.
• Experience with monitoring tools such as Grafana, Prometheus, etc.
• Experience developing security & compliance into pipelines (e.g., OPA, Checkov, Twistlock, Prisma).

Benefits and Compensation

Compensation is based on location, job level, experience, and skills. Base salary ranges from $148,500 to $260,100 annually, with higher ranges in select cities. The base salary represents only base pay and does not include bonuses, equity, or additional benefits. Benefits include time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program. Additional details can be found at https://www.salesforcebenefits.com.

EEO Statement & Legal Notices

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We assess employees and applicants on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or other protected classifications. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessment, discipline, termination, and all other employment practices.

Salesforce is committed to equitable compensation practices across regions and considers qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.