DevOps Engineer

Ethereum Technologies; Sunnyvale (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Ethereum Technologies is seeking a cloud engineering professional to deliver administration, maintenance, and support for our shared cloud environment. The role involves building automation for cloud lifecycles, optimizing configurations, and supporting the customer-facing web interface.

You will work with teams across development, networking, and engineering to resolve incidents, implement improvements, and communicate progress to customers.

Qualifications

• Deliver administration, maintenance, and support of the shared cloud environment.
• Build, configure, tune and implement automation for cloud lifecycle and operational improvement.
• Support of the web interface used by customers to access their cloud environment.
• Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.

Responsibilities

• Escalate issues and defects as necessary.
• Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
• Provide routine communication with customers on progress, status, and root cause.
• Support customers with DNS, IP, and firewall issues regarding Cloud environment.

Skills

Cloud administration

Automation

Networking

Unix systems

OS administration

Scripting

Troubleshooting

Cloud infra design

Tools

GitLab/GitHub

Python

Terraform

Linux

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

• Deliver administration, maintenance, and ongoing support of the shared cloud environment
• Build, configure, tune and implement automation for cloud lifecycle and operational improvement
• Support of the web interface used by customers to access their cloud environment.
• Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
• Gitlab / GitHub, python, terraform, Linux ,Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.
• Escalate issues and defects as necessary.
• Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
• Provide routine communication with customers on progress, status, and root cause.
• Support customers with DNS, IP, and firewall issues regarding Cloud environment.
• Work directly with architects to help reproduce and resolve customer issues
• Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP) Skills and Knowledge
• Strong understanding of all virtualization types
• OS and database administration
• Solid networking experience and troubleshooting
• UNIX systems and automation
• Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
• Passion for cloud software, tooling and automation; comfort with command line tools and scripting
• Understand of design principles around networking, storage, and servers
• Experience working with integration scripting technologies
• Good understanding of API and tools. 4 - 7 years of experience.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.