We are seeking a Senior DevOps Engineer / Cloud Platform Engineer with strong hands-on experience in AWS production environments, Terraform, Kubernetes/EKS, and infrastructure automation to support United Airlines' enterprise cloud platforms. The ideal candidate will bring deep technical expertise in cloud infrastructure engineering, infrastructure as code, container orchestration, monitoring/observability, and production reliability, along with the ability to independently troubleshoot complex issues and drive continuous improvements.
Key Responsibilities
- Design, provision, manage, and maintain enterprise-scale AWS infrastructure using Terraform and infrastructure-as-code practices.
- Develop, maintain, and improve reusable Terraform modules, remote state configurations, infrastructure standards, and deployment automation.
- Manage and support production AWS workloads across services including EKS, ECS, EC2, S3, Lambda, DynamoDB, IAM, and cloud networking.
- Administer and maintain Kubernetes/EKS environments, including cluster operations, Helm charts, Kubernetes manifests, upgrades, autoscaling, and production troubleshooting.
- Build and maintain automated CI/CD and GitOps deployment pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, ArgoCD, or similar platforms.
- Implement and improve monitoring, logging, alerting, and observability solutions using Datadog and BigPanda integration.
- Monitor application availability, latency, infrastructure health, and production alerts while driving incident response and root-cause analysis.
- Develop automation and configuration management scripts to improve infrastructure reliability, operational efficiency, and deployment consistency.
- Collaborate with engineering, DevOps, and support teams to improve platform performance, security, scalability, availability, and cost efficiency.
- Mentor engineers, establish operational best practices, and maintain technical documentation, runbooks, and infrastructure standards.
Location
(Hybrid) – Chicago, IL / Houston, TX.
Duration
7+ Months Contract with potential extension.
Required Skills & Experience
- 7+ years of overall hands-on experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure Engineering.
- 5+ years of hands-on experience supporting, troubleshooting, and managing production workloads on AWS.
- 5+ years of advanced Terraform / Infrastructure as Code experience, including independently developing and maintaining Terraform modules, remote state management, infrastructure provisioning, and troubleshooting configuration drift.
- 3+ years of hands-on production experience with Kubernetes / Amazon EKS, including cluster operations, Helm, kubectl, autoscaling, networking, RBAC, and production troubleshooting.
- Strong experience with Docker and containerized workloads, including Kubernetes, EKS, or ECS environments.
- Experience with AWS services such as EKS, ECS, EC2, S3, Lambda, DynamoDB, IAM, networking, and related cloud infrastructure components.
- Hands-on experience developing and managing CI/CD or GitOps pipelines using Jenkins, GitHub Actions, GitLab CI, ArgoCD, Flux, Harness, or similar tools.
- Strong understanding of production monitoring, logging, observability, alert management, incident response, and root-cause analysis.
- Experience with infrastructure automation, configuration management, deployment validation, and controlled promotion of infrastructure changes across environments.
- Excellent troubleshooting, communication, and problem-solving skills, with the ability to independently own complex production issues and collaborate with cross-functional engineering teams.
A reasonable, good-faith estimate of the minimum and maximum hourly wage for this position rate may differ based on current location & experience level. Benefits will be available, and details are available at the following links:
401K Plan: Our employees work hard, which is why Harvey Nash is proud to contribute to their hard-earned savings with a 401(k)-retirement plan that includes a 10% company match on all deferrals. We also offer a Roth 401(k) for even more flexibility. Employees 21 years of age or older, and have completed 3 months of service, are eligible to participate.