DevOps Engineer

PTR Global; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

PTR Global in Chicago, IL, is seeking a Senior DevOps Engineer to manage and maintain global enterprise platforms, ensuring high availability, scalable infrastructure, and robust monitoring. You will own AWS production systems, logging, and alerting strategies, and collaborate with cross-functional teams.

You will design and operate infrastructure with Terraform and IaC, Kubernetes/EKS, Helm, and CI/CD pipelines (GitHub Actions/Jenkins).

Qualifications

• Over 7 years in DevOps, SRE, or cloud infra with AWS production workloads.
• Experience with ECS, EKS, S3, Lambda, DynamoDB, IAM, networking and monitoring.
• AWS certification highly preferred; Terraform and IaC expertise required.

Responsibilities

• Manage and maintain global enterprise platforms and monitoring templates.
• Coordinate with teams for alerts, capacity planning, upgrades, and integrations.
• Lead incident response, root-cause analysis, and reporting on uptime and availability.
• Mentor and train support staff on tools and processes.
• Develop dashboards and cost visibility reports; ensure high availability.

Skills

Senior-level AWS prod support

DevOps / SRE / platform engineering

Terraform

Kubernetes

CI/CD

Monitoring (Datadog)

Networking & IAM

Windows Server / IIS

Docker

Git / Source control

Education

AWS Certified SysOps Administrator

Tools

Terraform

Kubernetes

Helm

Docker

GitHub Actions

Jenkins

Argo CD

CloudFormation

Ansible

Job description

• The DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud.
• 10 plus years working in Information Technology
• 4 plus years running production systems on AWS
• Experience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus.
• Experience with DynamoDB, S3 and Cognito
• Good understanding of Serverless and CloudFormation
• Understanding of best practices for AWS, EC2, Couchbase and monitoring of containers
• Manages capacity planning, updates, upgrades and internal integration.
• Responsible for administration of monitoring tools in the APM space
• Coordinates with DevOps, Problem Management, etc escalations to support monitoring
• Manages uptime and availability and reporting
• Mentor, educate, and train support personnel on how to use tools
• Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.
• Performs other duties as assigned and required.
• Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above
• Required Qualifications - Knowledge/Skills:Manage monitoring of overall application availability, latency and system health
• Determine alert standards for production environments and implement them
• Develop strategies for logging and indexing to improve visibility to development teams
• Develop and manage configuration scripts for Amazon hosted infrastructure
• Work with the development team and management to ensure high availability
• Familiarity with configuration management software such as Ansible
• Build reporting dashboards to assist visibility of cost and stability
• Provide support to teams for alarms and outages on an as-needed basis
• Experience with Windows Server, IIS, Docker/Kubernetes
• Strong understanding of systems, networks and troubleshooting techniques.
• Experience in automated build pipeline, and continuous integration. Source control, branching, and merging: git/svn/etc (Repository Management)
• Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level.
• Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.
• Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations.
• Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.

Top Skill Set / Job Characteristics:

• Senior-level AWS production support and engineering experience:7 plus years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5 plus years supporting, troubleshooting, and improving production workloads on AWS.
• Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring.
• Preferred certification: AWS Certified DevOps Engineer – Professional or AWS Certified Solutions Architect – Professional. Associate-level certification may be considered with strong hands-on senior experience.
• Advanced Terraform and infrastructure-as-code experience:5 plus years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale.
• Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments.
• Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules.
• Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services.
• Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments.
• Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred.
• Container platform and Kubernetes/EKS depth:5 plus years of experience with containerized workloads and 3 plus years of hands-on Kubernetes or Amazon EKS experience in production environments.
• Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns.
• Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments.
• Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms.
• Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration.
• Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling.