DevOps Engineer

BigTime Software; Chicago (IL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid/Flexible Work Environment

401(k) Savings Plan + Match

Health, Dental & Vision

Job summary

BigTime Software, Inc. in Chicago is seeking a DevOps Engineer to build and maintain infrastructure, pipelines, and automation that enable reliable software delivery. The role spans Windows and Linux, with strong AWS, IaC, and container experience.

You will design scalable cloud infrastructure, manage EKS/ECS, write automation scripts, and collaborate with development and QA teams to improve releases and security. Hybrid work is offered.

Qualifications

• 3+ years of experience as a DevOps Engineer or in a similar role.
• Experience with Docker and Kubernetes, including Helm.
• Hands-on experience with AWS and best practices.
• Experience deploying and monitoring .NET apps and SQL Server on RDS (or equivalent).
• Proficiency with Git and GitLab CI/CD; scripting in Python, PowerShell, Bash, or C#.
• Strong problem-solving, troubleshooting, and communication skills.
• Documenting work as you go and collaborating across teams.

Responsibilities

• Design, build, and maintain AWS infrastructure using Terraform and Terragrunt, with AWS CDK where it fits.
• Deploy, configure, and manage AWS services (EC2, S3, RDS, ElastiCache, DocumentDB).
• Run containerized workloads on EKS/ECS/App Runner; maintain Helm charts and deployments with Helmfile.
• Build and maintain GitLab CI/CD pipelines to standardize deployments.
• Write scripts and tooling to automate manual processes and reduce toil.
• Ensure patching and maintenance across Windows and Linux environments; manage configuration tooling.
• Implement monitoring with CloudWatch, Datadog, Prometheus, and OpenTelemetry; improve observability.
• Support security/compliance and work with auditors to maintain SOC 2 controls; collaborate with devs and QA.

Skills

Docker

Kubernetes

Helm

SQL Server

Terraform

AWS

GitLab CI/CD

Python

PowerShell

Bash

C#

Windows

Linux

Serverless AWS Lambda

OpenTelemetry

Ansible

Azure

GCP

Agile

Communication

Education

Bachelor’s degree in computer science or related field

Equivalent work experience

Tools

Terraform

Kubernetes

Docker

GitLab

AWS

OpenTelemetry

Ansible

Helm

Job description

• BigTime is looking for a DevOps Engineer to join our Technology Team in Chicago. You’ll build and maintain the infrastructure, pipelines, and automation that let our engineering teams ship reliably and often. Our platform runs on AWS in a mixed environment that is primarily Windows with some Linux-based services, so you’ll work across both
• Infrastructure as Code: Design, build, and maintain AWS infrastructure using Terraform and Terragrunt, with AWS CDK where it fits
• AWS Management: Deploy, configure, and manage AWS services including EC2, S3, and managed databases such as RDS (including SQL Server on RDS), ElastiCache, and DocumentDB
• Containers & Kubernetes: Run containerized workloads on Amazon EKS, ECS, and App Runner. Maintain Helm charts and manage deployments with Helmfile
• CI/CD: Build and maintain GitLab CI/CD pipelines that automate build, test, and deployment, and help standardize deployment processes across products
• Automation: Write scripts and tooling that replace manual processes and cut down on repetitive operational work
• Patching & Maintenance: Keep services upgraded and patched across our Windows and Linux environments, and maintain configuration management tooling
• Monitoring & Observability: Implement and maintain monitoring, logging, and tracing with tools such as CloudWatch, Datadog, the Prometheus stack, and OpenTelemetry
• Security & Compliance: Work with external auditors to maintain access controls, encryption, and vulnerability management in line with our SOC 2 certification
• Collaboration: Partner with development and QA teams on smooth releases, including supporting serverless architectures in production
• Documentation: Write and maintain documentation for infrastructure, processes, and procedures, and contribute to our Disaster Recovery and Incident Response playbooks

Benefits

• Opportunities for Advancement
• Generous Time Off & Holidays
• 401(k) Savings Plan + Match
• Ongoing Training & Learning
• Wellness Benefits
• Paid Parental Leave
• Weekly Lunch Stipend
• Company Paid Health, Dental, & Vision
• Hybrid/Flexible Work Environment
• Company Outings & Team Offsites

We’re looking for someone who is self-reliant, comfortable working independently, and brings a service-first, pragmatic mindset to working with internal and external stakeholders.

If you enjoy automating the manual work nobody else wants to touch, this role is a great fit

Desired Skills and Experience

• Working knowledge of Docker and Kubernetes, including Helm
• Working knowledge of SQL, ideally SQL Server
• Experience with infrastructure as code, preferably Terraform
• Hands-on experience with AWS services and best practices
• Proficiency with Git and GitLab CI/CD
• 3+ years of experience as a DevOps Engineer or in a similar role
• Scripting skills in at least one of Python, PowerShell, Bash, or C#
• Experience deploying and monitoring .NET applications
• Comfort working across Windows and Linux environments
• Bachelor’s degree in computer science or a related field, or equivalent work experience
• Strong problem-solving, troubleshooting, and communication skills
• A habit of documenting your work as you go
• AWS certification(s) or other relevant certifications, such as Terraform or Kubernetes
• Experience with serverless computing, particularly AWS Lambda
• Experience with OpenTelemetry
• Experience with configuration management tools such as Ansible
• Experience building highly available, scalable cloud infrastructure
• Familiarity with Azure or GCPFamiliarity with DevOps and Agile methodologiesKnowledge of cloud security best practices