DevOps Enablement Engineer & AI Adoption Specialist

EPAM Systems, Inc.; New York (NY); Hybrid; USD 115,000 - 123,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance (

Health Savings Account

Flexible Spending Accounts

Short-Term & Long-Term Disability

Life & AD&D Insurance

Employee Assistance Program

401(k) Matching

Paid Time Off

Paid Holidays

Legal Plan & Identity Theft Protection

Employee Discounts

Employee Stock Purchase Program

Annual Bonus Program

Long-Term Incentive (LTI) Program

Job summary

EPAM Systems, Inc. seeks a Developer Relations professional to design onboarding journeys, create technical docs, and produce engaging video tutorials. You will host trainings, run workshops, and serve as the voice of developers to translate feedback into concrete requirements for DevOps teams.

The role requires 3+ years in Developer Relations/Advocacy or Technical Writing with a DevOps focus, plus hands-on AI tooling experience, GitHub Copilot, and strong communication skills.

Qualifications

• 3+ years of experience in Developer Relations, Developer Advocacy, Technical Training, or Technical Writing with a DevOps/Platform Engineering focus.
• Solid understanding of modern DevOps concepts, including CI/CD pipelines (GitHub Actions), Docker, cloud infrastructure, and version control.
• Hands-on experience using generative AI tools such as GitHub Copilot or ChatGPT for development, troubleshooting, or documentation.
• Proven portfolio showcasing technical writing (docs, blogs, guides) and/or technical video creation (screen recordings, tutorials).

Responsibilities

• Design and maintain structured onboarding journeys, interactive learning paths, and self-service portals for developer teams.
• Author clear, concise technical documentation, quick-start guides, FAQs, and release notes using Markdown and internal wikis.
• Script, record, and edit engaging video tutorials that walk developers through DevOps tools and workflows.
• Host live training sessions, facilitate workshops, and run technical office hours to build a thriving developer community.
• Serve as the voice of the developer, translating feedback into actionable requirements for core DevOps and infrastructure teams.

Skills

Developer relations

Technical training

Technical writing

CI/CD

GitHub Actions

Docker

Cloud infrastructure

Version control

AI tooling

Tools

Markdown

GitHub Copilot

ChatGPT

Job description

Join our team to bridge high-scale cloud platforms with our developer community, driving adoption of modern DevOps tooling and AI-powered workflows like GitHub Copilot. You'll blend technical expertise with communication skills to create engaging content, host trainings, and empower engineers to build faster and smarter.At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.Req.#1055780971ResponsibilitiesDesign and maintain structured onboarding journeys, interactive learning paths, and self-service portals for developer teamsAuthor clear, concise technical documentation, quick-start guides, FAQs, and release notes using Markdown and internal wikisScript, record, and edit engaging video tutorials that walk developers through DevOps tools and workflowsChampion adoption of AI-assisted engineering tools, teaching teams to leverage GitHub Copilot for code generation and CI/CD optimizationHost live training sessions, facilitate workshops, and run technical office hours to build a thriving developer communityServe as the voice of the developer, translating feedback into actionable requirements for core DevOps and infrastructure teamsRequirements3+ years of experience in Developer Relations, Developer Advocacy, Technical Training, or Technical Writing with a DevOps/Platform Engineering focusSolid understanding of modern DevOps concepts, including CI/CD pipelines (GitHub Actions), Docker, cloud infrastructure, and version controlHands-on experience using generative AI tools such as GitHub Copilot or ChatGPT for development, troubleshooting, or documentationProven portfolio showcasing technical writing (docs, blogs, guides) and/or technical video creation (screen recordings, tutorials)Outstanding written and verbal communication skills with a service-oriented mindset and passion for helping engineers succeedExperience with static site generators, Markdown, or publishing tools is a plusWe offerMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)Paid Holidays - nine (9) total per yearLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase ProgramIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) ProgramFor remote work in New York City only.EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAMThis posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $115,000 - $123,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.Applications will be accepted on a rolling basis.EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.