Deviation Investigation Support

ProPharma; Raleigh (NC); Hybrid; USD 90,000 - 115,000; Full time

Job summary

ProPharma invites deviation writers for a 15-month contract in Raleigh, NC with hybrid work options. You will own deviation records from investigation to CAPA creation and approvals, collaborating with SMEs and site contacts to ensure timely, high-quality submissions.

The role requires 5+ years in Quality Control labs, strong technical writing and communication, and familiarity with QMS tools such as Veeva QMS, MODA, or SmartLab. Office/remote blend supported.

Qualifications

• Background in Quality Control Laboratories with deviation writing experience.
• Experience performing root cause investigations and CAPA creation.
• Excellent communication and technical writing, plus strong time management.

Responsibilities

• Complete training on time and be present at meetings.
• Communicate progress on deviation records clearly.
• Own deviation records through approval with root cause, CAPAs and effectiveness checks.
• Set up deviation review board when applicable and route records for review.

Skills

Quality Control Labs

Root cause investigation

CAPA creation

Technical writing

Time management

Communication

Tools

Veeva QMS

MODA

SmartLab

LabVantage

Job description

For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

This will be a 15-month contract, beginning in Q4 2026 through the end Q4 2027.

The deviation writers will be involved in meetings with site representatives for deviation events, collaborating with SMEs as needed, and providing deviation investigation support with updates as needed.

The deviation writers will go through training with the company and be responsible for:

• Completion of training on time
• Presence and engagement at meetings
• Clear communication of progress on deviation records
• Ownership of deviation records through approval including but not limited to the following activities:
• Thorough root cause investigation, including process background, event overview, creation of CAPA(s) and effectiveness checks.
• Set-up deviation review board when applicable
• Route deviation records for review and approval

Requirements

• The deviation writers should have a background in Quality Control Laboratories, experience in root cause investigation, and CAPA creation. Personnel are expected to have excellent communication, technical writing skills, and time management skills to ensure timely and high-quality deviation writing and timely approval.
• Additional skills such as experience with systems such as Veeva QMS, MODA, and SmartLab would be helpful in ensuring their success in this space. LabVantage experience is a plus.
• 5+ years of relevant experience

#Quality Control

#Deviations

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.

Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.