Development Services Technician Senior

Maricopa County; Phoenix, Marshfield (AZ, WI); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a forward-thinking county department focused on environmental services. As a Development Services Technician Senior, you will play a vital role in supporting permit review and inspection activities, ensuring a safe and healthy community for over 4 million residents. This position offers a unique opportunity to engage with various stakeholders while providing exceptional customer service. Enjoy a balanced work-life with hybrid options, growth opportunities, and comprehensive benefits. If you're passionate about making a difference and have the skills to excel in a collaborative environment, we encourage you to apply!

Benefits

Tuition Reimbursement

Exceptional Work-Life Balance

Low-Cost Healthcare

Child Care Benefits

Paid Vacation and Sick Time

Wellness Program

Retirement Plan with Employer Match

Qualifications

• Three years of administrative and/or technical support experience.
• Bilingual skills in Spanish and English are valued.

Responsibilities

• Provide customer service to developers, contractors, and engineers.
• Review data for accuracy and completeness in permit applications.
• Compile financial reports for permits and assist with billing inquiries.

Skills

Customer Service

Bilingual (Spanish and English)

Administrative Support

Education

High School Diploma or GED

Tools

Windows

Multi-line Phones

Scanner/Copier

Job description

Posting Date

05/06/25

Application Deadline

05/09/25

Pay Range

Anticipated Hiring Range: $20.50 - $26.25 hourly
Full Pay Range: $20.50 -$32.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Environmental Services

About the Position

Are you an experienced customer service expert? Great! Bilingual? Even better! Apply to the Development Services Technician Senior today! You will support the Environmental Services Department plan review and inspection activities by providing customer service to the developers, contractors, engineers, and others at the counter, by email, mail, and over the telephone. You will provide timely support activities to programs and employees within the department.

About Us

For more than 60 years, Maricopa County Environmental Services Department has been working with our community to ensure a safe and healthy environment. Maintaining a healthy environment improves the quality of life and seeks to prevent exposure to mosquito-borne diseases and hazardous substances in food, water, and soil. We are using education and innovative methods to protect more than 4 million residents of Maricopa County and its visitors.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with hybrid and alternative work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Three years of administrative and/or technical support experience

• High school diploma or GED

• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

• Bilingual skills in Spanish and English

Job Contributions

• Reviews data to ensure accuracy and completeness for quality control; updates or modifies the administrative workflow progress of applications; researches permit applications, makes administrative application changes in the database, modifies existing permit files using specialized in-program system feature, and notifies appropriate staff of any ownership changes made at the time of application

• Communicates with customers through verbal, written, or electronic means regarding financial issues such as billing and payments; assists internal customers with internal accounts, billing, and collections

• Gathers customer and staff's requests for inspections; retrieves permits and related documents; and compiles inspection packets

• Works collaboratively with department employees, contractors, and customers to ensure completion of permitting and inspections; Updates data in the corresponding electronic tracking system

• Refers complex questions to appropriate staff, uses standard processes; uses real property legal descriptions to locate property, and permits information stored in various departments, counties, and other files and databases

• Records personal productivity in the database for tracking project hours and work types; researches and retrieves data from the electronic data system files, and uses the data to prepare reports; assembles and reports monthly program productivity data

• Compiles financial reports for permits, including hourly fees due, unpaid renewal fees, fees owed, or expenses incurred or projected; researches payment inquiries and questions from the public or staff

• Distributes inspection materials to employees using standard procedures for the program, including scanning and e-mailing paper documents, pulling paper files from storage cabinets, or manipulating electronic files; updates electronic data tracking systems using standard procedures for the program as required

• Archives or destroys documents based on standard criteria, including moving documents electronically or physically packing and moving archival boxes, rolled blueprint cartons, or other containers

Machines, Tools, Equipment, Software, and Hardware

• Windows, Multi-line Phones, Scanner/Copier

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!