Development Operations & Database Manager

Mountain Careers LLC.; Vail (CO); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

401K with employer match

Paid time off & holidays

Job summary

Walking Mountains seeks a Development Operations & Database Manager to oversee donor database integrity, gift processing, acknowledgments, and related reporting. You will coordinate with Finance to reconcile contributions between the CRM and QuickBooks.

The role supports donor research, moves management, and events, ensuring accurate, timely fundraising data and efficient operations for the development team.

Qualifications

• Three+ years in nonprofit development operations or donor database management.
• Experience administering a donor database/CRM and data integrity.
• Familiarity with donor acknowledgments, reporting, and financial reconciliation.

Responsibilities

• Manage donor database operations, gift processing, and acknowledgments.
• Prepare fundraising reports and ensure accurate revenue recording.
• Reconcile development data with QuickBooks monthly and support moves management.
• Provide admin support for events and auctions.

Skills

Donor database management

CRM experience

Excel

Google Workspace

Attention to detail

Communication skills

Team collaboration

Tools

Bloomerang

OneCause

Colorado Gives Day platform

Excel

Google Workspace

QuickBooks

Job description

Position Summary:

The Development Operations & Database Manager is a member of the Walking Mountains Development Team who reports to the Director of Development. The Manager is responsible for the administration and integrity of Walking Mountains’ donor database, accurate and timely gift processing and donor acknowledgments, fundraising and other development-related reporting, and coordination with Finance to ensure accurate recording and reconciliation of charitable contributions between the development database system and QuickBooks reporting. Central responsibilities of this position include (i) ensuring that donor acknowledgment letters and related tax forms, as applicable, are prepared and sent promptly and accurately and (ii) reconciliations between the development database system and QuickBooks of both revenue and outstanding pledge payment due dates/amounts are done on a monthly basis.

The Manager also plays an important role in supporting fundraising effectiveness through preliminary donor and prospect research, maintaining accurate donor and organizational contact information (by organizational role, as provided by applicable development team members), and implementing database tools and processes that support donor cultivation, stewardship, and moves management to help strengthen the organization’s overall level of philanthropic support.

Working closely with Development colleagues and, as applicable, external consultants, and relying on timely and accurate fundraising and relationship information provided by Development Team members, the Manager helps ensure that Development systems and operations are accurate, efficient, and responsive to the needs of the Development Team.

The Manager also provides database and administrative support for development-related events and auctions.

Qualifications

The ideal candidate is a highly organized, detail-oriented development operations and development database professional who combines strong donor database and technical skills with sound judgment, initiative, timeliness and a commitment to supporting effective fundraising. The successful candidate is comfortable independently managing database operations, performing essential hands‑on administrative responsibilities, and collaborating with colleagues to improve systems and processes. Additional qualifications include:

• Three or more years of progressively responsible experience in nonprofit Development operations and donor database management and gift processing, or in a closely related field preferred, including experience administering a donor database or CRM system, and its data integrity, reporting, user management, and troubleshooting.
• Experience with donor acknowledgment procedures, development – related reporting, and financial reconciliation processes preferred.
• Familiarity with fundraising and event technology platforms, such as Bloomerang, OneCause, Colorado Gives Day platform and other online donation platforms, or demonstrated ability to learn and manage multiple platforms effectively. Experience with Bloomerang strongly preferred.
• Experience supporting donor or prospect research and moves-management processes preferred.
• Strong proficiency with Microsoft Excel and Word, and Google Workspace, including Gmail, Docs, and Sheets.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities and deadlines while maintaining accuracy and timely delivery and follow-through.
• Strong interpersonal and communication skills, with a collaborative, service-oriented approach to supporting colleagues and donors.
• Self-motivated, and accountable, with enthusiasm for the mission of Walking Mountains.
• Demonstrated ability to work with diverse teams and a commitment to diversity, equity, and inclusion.
• A flexible, team-oriented approach and willingness to work occasional evenings and weekends as donor engagement, events, and other Development priorities require.

Compensation and Benefits

• Salary $58,000-$68,000, depending on qualifications
• Employer-supplemented health, dental, and vision insurance
• 401K Plan with employer match
• 15 days of PTO (starting), 12 paid holidays, and 12 days sick leave
• Flexible Spending Account and Healthcare Savings Account options
• Life insurance and short-term disability insurance
• Discounted Ski pass
• Professional Development Opportunities
• Pro Deals