Development Manager-Annual Campaign

Tucson Symphony Orchestra; Tucson (AZ); On-site; USD 47,500 - 52,500; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The Tucson Symphony Orchestra seeks a Development Manager-Annual Campaign to join our fundraising team. You will manage the department’s multi-channel annual campaign, help grow the donor base, and coordinate communications for print and digital materials.

You will work with senior staff to solicit gifts, compile reports from DonorPerfect, and ensure timely donor recognition in program books and annual reports.

Qualifications

• Bachelor’s Degree or commensurate work experience.
• 2–4 years in fundraising or related role.
• Strong MS Office skills (Word, Excel, PowerPoint, Outlook).
• Demonstrated success managing a database and using data for decisions.
• Excellent verbal and written communication skills.
• Attention to detail and ability to manage multiple projects.

Responsibilities

• Manage the department’s multi-channel annual campaign timelines and communications.
• Help grow donor base and contributed revenue through retention and new gifts.
• Assist in donor solicitation with a focus on donors up to $1,000 and support higher gifts.
• Coordinate annual giving day efforts (e.g., Giving Tuesday).
• Create and distribute collateral for print, onsite, and online channels.
• Maintain department calendar and office operations.

Skills

Fundraising experience

Data analysis

Database management

Microsoft Office

Oral and written communication

Project organization

Independent work

Education

Bachelor’s Degree or commensurate work experience

Tools

DonorPerfect

Job description

Formed in 1928–29 as the first professional symphony orchestra in the Southwest, the TSO is the longest continuously performing professional arts organization in Arizona. The mission of the organization is to build and enrich community through the experience of live music of the highest quality. It serves more than 120,000 lives each year, including 35,000 students, through concerts, educational programming and outreach. Under the artistic leadership of Music Director José Luis Gómez since 2016, the TSO’s vision is to reflect its many communities and bring them together through music, creating deeper connections with the region’s heritage. and making music for all Tucson and southern Arizona.

The Opportunity

The Development Manager-Annual Campaign joins a high achieving fundraising team at an exciting time. Contributed revenue at the TSO has grown from $1.7M just several seasons ago to more than $3.1M this past season. This position is an opportunity for an early to mid-career professional to advance their skills and fundraising career as part of a team that cultivates, solicits, and stewards the commitment of a growing base of donors to the TSO.

Duties and Responsibilities

Annual Campaign

• Manages and administers the process/timeline for the department’s multi-channel annual campaign, including direct mail appeals, monthly renewals, and digital and social campaigns, including copywriting, design, and list generation.
• Along with senior staff, helps grow the donor base and contributed revenue by achieving high retention, increased gifts, and meaningful new acquisitions.
• Participates in donor solicitation, with a special focus on donors up to $1,000 as assigned, while supporting the efforts of senior leadership and volunteer/board solicitors with donors $1,000 and above.
• Establishes overall strategy for annual giving day efforts such as Giving Tuesday.
• Coordinates development materials and communications for print, onsite, and online distribution including brochures, pamphlets, web content, e-blasts and other collateral.
• Serves as the department’s office manager, maintaining the department’s calendar and maintaining/ordering supplies.
• Participates in monthly Board Development Committee meetings with follow-up on key action items, serving as notetaker as needed.
• Assists and participates in development events and other projects as needed.

Database Management

• Effectively uses and leverages the TSO’s Customer Relationship Management (CRM) software, DonorPerfect and related wealth screening software.
• Serves as the primary database manager entering all gifts and creating tracking reports to monitor the success of all mailings, solicitations, and campaigns.
• Provides the team and leadership with daily and weekly gift reports.
• Supports the department with its data needs, donor renewal and acquisition lists, and call/mailing lists on an ongoing basis.

Stewardship and Donor Recognition

• Quickly and efficiently acknowledges all gifts in accordance with IRS guidelines and maintains effective files.
• Builds and maintains positive relationships with individual donors, volunteers, and community stakeholders.
• Meets and interacts positively with donors.
• Manages a process for board and volunteer card writing/thank you efforts.
• Manages commemorative and condolence cards to key stakeholders.
• Creates donor recognition lists and assures that donors are accurately recognized in Program Books, Annual Reports, and other appropriate materials.

Required Skills and Qualifications

• Bachelor’s Degree or commensurate work experience
• 2-4 years prior experience in a fundraising or related position
• Strong computer skills including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Demonstrated success managing and using a database
• Ability to collect, organize, and analyze data
• Strong oral and written communications skills
• Attention to detail and excellent planning and organizational skills, including the ability to manage multiple projects simultaneously
• Ability to bring order to complex data and projects
• Positive attitude and team-oriented work style
• Ability to work independently and with a wide range of constituents, including community volunteers and stakeholders
• Commitment to outstanding customer service

Essential Functions

• Able to lift up to 25 lbs
• Available to work nights and weekends, including concerts and events during the season
• Available to travel to performances and events throughout Pima County as needed
• Maintain an active driver’s license and vehicle insurance

Preferable Skills and Qualifications

• Passion for Music, prior experience working in the arts is a plus.

Job Title: Development Manager-Annual Campaign Reports to: VP of Philanthropy Supervises: N/A Classification: Full-time, exempt Hours: Hourly 40 hours/week, including nights and weekends for concerts and events

Compensation: $47,500 – $52,500 based on experience and demonstrated fundraising success

Benefits: Comprehensive benefits

An Equal Opportunity Employer

Tucson Symphony Orchestra is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Tucson Symphony Orchestra’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities, programs, and general treatment during employment.

Inclusion

Our patrons and audiences come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for the performing arts, you will find a home at TSO.

Prior to submitting your application package for this position, please review it carefully for accuracy. TSO does verify academic credentials for its candidates, and frequently conducts background checks including work history before finalizing an offer.