Development & Engagement Coordinator

Homes With Hope; Westport (CT); On-site; USD 50,000 - 60,000; Full time

Job summary

Homes with Hope is seeking a Donor & Engagement Coordinator to provide administrative, fundraising, finance and event support in a collaborative nonprofit setting.

The role focuses on donor relations, donor data management in Salesforce, and coordinating fundraising campaigns and community events to advance the organization’s mission of ending homelessness and food insecurity in Fairfield County.

Qualifications

• Associate's or Bachelor's degree in nonprofit management, communications, marketing, business, or related field.
• Experience in fundraising, nonprofit administration, donor relations, or administrative support preferred.
• Experience with Salesforce or another CRM is preferred; Salesforce training will be provided.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Professional demeanor with outstanding interpersonal skills.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Maintain the organization's Salesforce donor database, ensuring donor records are accurate and current.
• Enter donations, deposit checks, update constituent records, and prepare donor acknowledgements.
• Collaborate with the Finance Department to ensure charitable contributions are recorded, reconciled, acknowledged, and maintained within Salesforce.
• Generate donor reports, mailing lists, and fundraising analytics.
• Assist with donor cultivation, stewardship, prospect research, and donor communications.
• Support annual fundraising campaigns, appeals, and other development initiatives.
• Create and segment mailing lists for fundraising campaigns.
• Review and clean mailing lists to ensure data accuracy.
• Coordinate the printing, production, assembly, and mailing of four annual fundraising appeals.
• Track campaign results and maintain accurate donor records within Salesforce.
• Assist with the planning, coordination, and execution of fundraising and community events.
• Provide on-site support before, during, and after events.
• Provide administrative support to the President & CEO and Chief of Staff.
• Prepare correspondence, reports, and other organizational documents.

Skills

Communication skills

Organization

Confidentiality

Donor engagement

Team collaboration

Fundraising aptitude

Education

Bachelor's degree in nonprofit management, communications, marketing, business or related field

Associate's degree in a related field acceptable with experience

Tools

Salesforce

Microsoft Office

Job description

Position Summary

Homes with Hope is seeking a highly organized, motivated, and detail-oriented Donor & Engagement Coordinator to provide administrative, fundraising, finance and event support. This is an excellent opportunity for someone who enjoys working in a collaborative nonprofit environment and wants to play a meaningful role in supporting efforts to end homelessness and food insecurity throughout Fairfield County.

The Development & Engagement Coordinator serves as an important point of contact for the organization, working closely with the President & CEO, Chief of Staff, CFO, program staff, volunteers, donors, sponsors, and community partners. Reporting to the Chief of Staff, this position supports the organization's fundraising, donor engagement, and community outreach efforts and will gradually assume increasing responsibility in these areas.

Primary Responsibilities

Development & Fundraising

• Maintain the organization's Salesforce donor database, ensuring donor records are accurate and current.
• Enter donations, deposit checks, update constituent records, and prepare donor acknowledgements.
• Collaborate with the Finance Department to ensure all charitable contributions - including donor-advised funds (DAFs), stock gifts, foundation grants, and other third-party donations- are accurately recorded, reconciled, acknowledged, and maintained within Salesforce.
• Generate donor reports, mailing lists, and fundraising analytics.
• Assist with donor cultivation, stewardship, prospect research, and donor communications.
• Support annual fundraising campaigns, appeals, and other development initiatives.

Fundraising Mailings

• Create and segment mailing lists for fundraising campaigns.
• Review and clean mailing lists to ensure data accuracy.
• Coordinate the printing, production, assembly, and mailing of four annual fundraising appeals.
• Track campaign results and maintain accurate donor records within Salesforce.

Events & Community Engagement

Assist with the planning, coordination, and execution of Homes with Hope fundraising and community events, including:

• Stand Up for Homes with Hope
• Gather 'Round the Table
• Volunteer Appreciation events
• Community outreach initiatives

Provide on-site support before, during, and after events.

Administrative Support

Provide administrative support to the President & CEO and Chief of Staff.

Prepare correspondence, reports, and other organizational documents.

Pick up mail from PO Box at Post Office

Assist with special projects and organizational initiatives as assigned.

Collaboration

Collaborate with the President & CEO, Chief of Staff, and program staff to support organizational goals.

Build and maintain positive relationships with donors, volunteers, sponsors, and community partners.

Perform other duties as assigned in support of the mission of Homes with Hope.

Qualifications

• Associate's or Bachelor's degree in nonprofit management, communications, marketing, business, or a related field, or equivalent professional experience.
• Experience in fundraising, nonprofit administration, donor relations, or administrative support preferred.
• Experience with Salesforce or another CRM is preferred; Salesforce training will be provided.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Professional demeanor with outstanding interpersonal skills.
• Ability to maintain confidentiality and exercise sound judgment.

The successful candidate will:

• Be proactive and take initiative.
• Thrive in a collaborative, fast-paced environment.
• Demonstrate creativity, flexibility, and strong problem-solving skills.
• Be passionate about the mission of Homes with Hope.
• Enjoy building meaningful relationships with donors, volunteers, and community partners.
• Represent the organization professionally while delivering exceptional customer service.

Position Details

Position:

Full-Time - 5 days a week

Reports To:

Chief of Staff

Works Closely With:

President & CEO

Location:

Westport, Connecticut

Growth Opportunity

This position is designed to grow alongside the organization. As experience and responsibilities increase, the Development & Engagement Coordinator will take on a larger role in fundraising, donor stewardship, community engagement, and the planning and execution of Homes with Hope's signature fundraising events.