Development Database Coordinator

Catholic Charities of the East Bay; Oakland, Northern (CA, KY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

Catholic Charities of the East Bay is seeking a Development Database Coordinator in Oakland, CA, to maintain and optimize the Raiser's Edge donor database, ensure data quality, and produce comprehensive fundraising reports. The role emphasizes data integrity, consistency, and collaboration with the Development team.

The candidate will manage donor data, gift input, and reporting calendars, while aligning with campaigns and tech tools like Raiser's Edge, Salesforce, and MS Office.

Qualifications

• Bachelors Degree (required).
• Knowledge of and experience in Raiser's Edge 7 (preferred) and Microsoft Office (required).
• Flexible and willing to acquire new or shift responsibilities.

Responsibilities

• Maintain overall quality and integrity of the Raisers Edge database and troubleshoot issues with support staff.
• Maintain accurate donor data tracking cultivation activities, histories, and reporting calendars.
• Monitor all gift input to ensure proper coding and timely input.
• Produce segmented donor reports and perform data cleanup projects.
• Oversee relations between multiple software programs to maximize usage and recordkeeping.
• Learn and become proficient in Raiser's Edge, Salesforce, and MS Office.
• Prepare monthly/quarterly revenue reports and reports for Development Committee.

Skills

Raisers Edge

Microsoft Office

Communication

Customer service

Organizational skills

Education

Bachelors Degree

Tools

Raisers Edge

Salesforce

MS Office

Job description

Job DetailsJob Location: Oakland - Jefferson Office - Oakland, CA 94607 Position Type: Full Time Salary Range: $75,000.00 - $85,000.00 Salary/year

Position Summary: The Development Database Coordinator is responsible for consistently monitoring and producing data reports in the donor and gift database, Raiser’s Edge; auditing the data structure, use, and input from various sources and programs. The ideal candidate must have a high-level attention to detail and database logic. Candidates must be flexible and comfortable working in a team environment.

Responsibilities

• Maintain overall quality and integrity of the Raisers Edge database, including working with Raisers Edge support staff to troubleshoot problems with the database and staying current with updates to the system.
• Maintain highly accurate and current donor data that effectively tracks key information, cultivation activities and histories, and solicitation and reporting calendars.
• Monitor all gift input in Raiser’s Edge to ensure proper gift coding.
• Monitor all new record creation after direct mail acquisition campaigns.
• Produce segmented donor reports.
• Perform data cleanup projects.
• Monitor Raiser’s Edge structure and procedures.
• Oversee and maintain relationship and information flow between multiple software programs to ensure maximum usage and recordkeeping.
• Learn and become proficient in all department software: Raiser’s Edge, SalesForce, MS Office.
• Keep up to date with all fundraising initiatives to ensure proper structure, input and analysis reporting.
• Maintain highly accurate and current donor data that effectively tracks key information, cultivation activities and histories, and solicitation and reporting calendars.
• Work with the Director Of Development to establish and maintain best practices and procedures.
• Prepare monthly and quarterly revenue reports, weekly report recaps, and reports for the Development Committee and Board of Directors.
• Reconcile gifts with the Finance Department.
• Respond to requests from other Development and executive staff for updates to the database and fundraising reports.
• Create and generate various financial and dashboard reports for the Development Department, as well as other staff.
• Generate various mailing lists for the Development Department and other staff.
• Generate timely acknowledgment letters to donors (within 48 hours of receipt of gift).
• Establish and codify database best practices.
• Work effectively as a member of multiple project teams.
• Follow a strict code of confidentiality.

QualificationsEducation & Experience:

• Bachelor’s Degree (required).
• Knowledge of and experience in Raiser’s Edge 7 (preferred) and Microsoft Office (required).
• Flexible and willing to acquire new or shift responsibilities.

Knowledge, Skills & Abilities:

• Excellent communication and excellent customer service skills.
• Possess a high level of organizational skills and ability to multi-task.