Development Coordinator, Philanthropic Relations

Massachusetts General Hospital; Boston (MA); Hybrid; USD 50,000 - 53,000; Full time

Benefits offered by this job

Hybrid schedule

Benefits package

Job summary

Mass General Brigham is seeking a Development Coordinator to provide administrative and program support within the Development Office. You will manage calendars, coordinate meetings, handle data entry, gift processing, and travel arrangements, while supporting fundraising initiatives and reporting.

The role emphasizes precise data management, strong communication, and collaboration across teams in a hybrid work environment.

Qualifications

• High school diploma or equivalent; 1–2 years customer service experience.
• Bachelor’s degree preferred but not required.
• Strong verbal and written communication.
• Organizational and time management skills.
• Proficiency with Word, PowerPoint, Excel, Outlook.
• Experience with donor databases is a plus.

Responsibilities

• Manage calendars for assigned individuals and keep schedules free of conflicts.
• Coordinate logistics, prepare agendas, take notes, and track follow-up actions.
• Write/edit documents and draft responses as needed.
• Attend to constituent phone and email inquiries.
• Submit expenses and vendor invoices for processing.
• Record data and fundraising activity in a donor database; document results.
• Assist with processing charitable gifts and pledges and maintain backup information.
• Handle daily administrative activities and travel arrangements.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Microsoft Office

Data entry

Zoom/Teams

Attention to detail

Adaptability

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Blackbaud CRM

Raiser's Edge

Zoom

Teams

Excel

Word

Outlook

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThe Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.To Apply:Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.The Development Coordinator is an administrative or programmatic support role within the Mass General Brigham Development Office. With appropriate guidance, the Coordinator handles several important administrative functions for assigned individuals or programs, including calendar management, data entry, preparations and follow-up for meetings and events, business expenses and travel arrangements, among others. Also, the Coordinator may handle data entry, gift booking, preparing and/or editing documents and reports, and support programmatic projects.Manage the calendars of assigned individuals, keeping them free of scheduling conflicts.• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed.• Write and/or edit documents, and interpret information necessary to draft responses as needed.• Attend to constituent phone and email inquiries, as needed.• Submit employee expenses and vendor invoices.• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results.• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner.• Assist with daily administrative activities.• Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts.QualificationsHigh school diploma or equivalent required and 1-2 of experience in a customer service or relationship-building role. Bachelor’s degree is preferred but not required. In addition, the ideal candidate will possess the following skills, abilities and competencies:Strong verbal and written communication skillsOrganizational, time management, problem solving and project management skillsCommand of Word, PowerPoint, Excel and Outlook, or the ability to learn them quicklyCompetency using videoconferencing platforms (Zoom and Teams preferred)Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)Attention to detail, creativity and strong work ethicDesire and motivation to learn about the organization and fundraisingAwareness of personal work styles in self and othersAdaptability and flexibility in times of shifting prioritiesAbility to work collaboratively with diverse audiencesMission drivenundefinedAdditional Job Details (if applicable)The target salary range for this position is $50,000 - $53,000. Final offers will be based on the candidate's experience and internal equity.Remote TypeHybridWork Location125 Nashua StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$19.81 - $28.30/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.