Development Coordinator — Donor Relations & Stewardship

Indiana University Bloomington; Bloomington (IN); On-site; USD 45,000 - 65,000; Full time

Job description

ART MUSEUM (BL-AMUS-IUBLA)

ART MUSEUM (BL-AMUS-IUBLA)

Since its establishment in 1941, the Sidney and Lois Eskenazi Museum of Art at Indiana University (IU) has grown from a small university teaching collection into one of the foremost university art museums in the country. A preeminent teaching museum, its internationally acclaimed collection includes more than 47,000 objects representing nearly every art-producing culture throughout history. Collection areas include African art, ancient art, Asian art, global contemporary art, European and American Art, Indigenous art, Oceanic art, and prints, drawings, and photography.

The Sidney and Lois Eskenazi Museum of Art seeks a passionate, philanthropic, and service- oriented individual to serve as the Development Coordinator, playing a significant role in coordinating the efforts for the development department of the Eskenazi Museum of Art in the areas of donor relations, stewardship, project management, data collection, reporting and administrative support of the Associate Director of Development and the Senior Director of Development.

Department Specific Responsibilities

• Strategically develops programs and events that benefit the museum, conduct prospect research and data management for the museum, and manage a positive relationship with museum staff, other university staff, and the IU Foundation (IUF), proactively seeking strategic partnerships and opportunities.
• Qualifies prospects for all Eskenazi Museum of Art programs
• Works a portfolio of approximately 50 prospects or existing annual fund donors, and partners with the Associate Director of Development on the Henry Hope Society program development.
• Makes efficient use of prospect management systems to set parameters and identify prospects and alumni to meet, in Indiana and out-of-state. Manages IU Day campaign.
• Create, execute, and manage donor relations and stewardship programs that benefit the Eskenazi Museum of Art.
• Establish and maintain an intentional strategy, work plan and project timelines for a stewardship program.
• Carefully orchestrate stewardship portfolio and engagement plans associated with identified donors and document all interactions. Evaluate, improve and oversee gift acknowledgement process to ensure all donors (individuals, corporations, and foundations) are being thanked strategically and thoughtfully.
• Designs a variety of communications and marketing materials that serve to broaden the engagement of donors to museum programs (1-pagers for designated gift requests, donor proposals, event invitations, donor spotlights, acknowledgment letters, director's remarks, etc.).
• Creates and distributes compelling print and digital fundraising materials for each campaign; tracks cost, funds received, and metrics such as return on investment for solicitation and pledge to donation yield.
• Designs outreach to affinity groups and forwards relationships (QPC, BPC, WPLC, Parents Fund, FoAAA, Greek houses, and other university partners).
• Plans and manages donor events, including annual fundraiser and lunch and learns
• Completes applications for development interns and co-manages interns.
• With Associate Director of Development, coordinates details of donor travel.
• Create monthly NAB and HHS e-newsletter.
• Assume a primary leadership role in directing special initiatives that relate to the Eskenazi Museum of Art (PIP, Arbutus Society, President¿s circle, Thank-A-Donor Day, etc.).
• Conduct Crimson data entry, including changes/additions for e-news and Schema.
• Complete Workfront reports
• Updates restricted gift trackers and interfaces with finance for mid-cycle budget funding
• Manage PCard and development budget reconciliations.
• Maintain museum mailing lists and donor recognition lists.
• May take on increasingly complex special projects, such as re-engaging lapsed donors, creating new annual fund campaigns, or developing and executing targeted events for potential donors.

General Responsibilities

• Plans and participates in solicitation efforts for outright annual fund gifts from alumni, parents, friends, faculty, staff, and other constituents and supporters of the university via direct mail, email, phone, in person, and/or social media. Fundraising outreach may be focused on programming or funds/needs within 1 school or department or may span multiple schools or departments.
• Cultivates donor relationships through regular communications and outreach events; updates, maintains, and forwards prospective and current donor files and information to other development officers as necessary.
• In coordination with manager, sets annual funds targets, contacts, and timelines by campaign. Tracks progress toward goals, reporting or presenting figures on a regular basis to manager, team, and/or department/school representatives. Progress may be monitored via an incentive plan.
• Researches, compiles, and provides metrics, facts, and general operations information about IU and its schools and departments to donors. Regularly collaborates with colleagues in relevant departments and schools and conveys donor questions/concerns related to their willingness to contribute.
• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
• May delegate administrative tasks, such as preparing and sending digital and direct mail solicitations, to other staff.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION