Development Coordinator

National Louis University; Chicago (IL); On-site; USD 28,000 - 39,000; Full time

Job summary

National Louis University in Chicago is seeking a Development Coordinator to provide administrative support for the Institutional Advancement office. You will record gifts in Salesforce, generate donor correspondence, assist with external communications, and handle general office tasks.

Some night and weekend hours may be required based on events. You will collaborate with the Vice President and senior directors, manage data entry accuracy, prepare reports, and support budgeting and invoices.

Qualifications

• High School Diploma or GED equivalent required.
• Bachelor's Degree or HS Diploma with 2-3 years in higher education, nonprofit, or related field preferred.
• 1+ year in a non-profit or administrative setting.
• 1+ year experience with databases and data management, including data entry, report generation, and ensuring data accuracy.
• 1+ year experience with Microsoft Office Suite; strong Word, Outlook, Excel, Teams, PowerPoint; able to learn new technologies.

Responsibilities

• Data entry: process gifts and grants in Salesforce; maintain donor/prospect information; generate lists/reports; assist colleagues with data entry.
• Donor correspondence: generate and mail acknowledgement letters, pledge reminders, birthday cards; route for review; process notifications to honorees.
• General office support: manage department budget, check requests, invoices, credit card reconciliation; scheduling and supplies.
• Communications: act as point of contact for general inquiries; support external communications to prospects, donors, alumni.
• Event support: support events with RSVP reports, name tags, attendance lists; coordinate cross-functional involvement.

Skills

Data entry

Donor correspondence

General office support

Communications

Event coordination

Education

Bachelor's degree or HS diploma with 2-3 years experience

Tools

Salesforce

Microsoft Office

Job description

Overview

Who We Are:

For 140 years, National Louis University has been driven by one core belief: education changes lives. Since our founding, we've stayed grounded in the values of innovation, access, excellence, and equity, and we've never wavered from the idea that education is the greatest lever for social and economic mobility. We are a student-focused community built on continuous improvement and a genuine commitment to serving those we teach. Through education, we empower change and build stronger, healthier communities. Our hard-working team runs on collaboration and mutual respect, for one another and for every student we serve.

What You Will Do:

The Development Coordinator provides administrative and operational support for the Institutional Advancement office. Responsibilities include supporting the Vice President of Institutional Advancement, the Senior Director of Advancement Strategy, the Director of Advancement Operations and other Advancement colleagues in department operations and general office tasks. The coordinator will accurately and promptly record all gifts and grant payments to the University in the Salesforce database, generate donor correspondence, support external communications efforts, provide general office support, and conduct any special projects or duties as needed by the department.

Some night and weekend time required, based on events.

Essential Responsibilities

• Data entry: accurately and promptly process gifts and grants in Salesforce, and file documentation appropriately; maintain and update donor and prospect information, including contact information, relationships, event attendance, etc.; generate lists and reports; ensure data integrity; support department colleagues with data entry, as requested.
• Donor correspondence: generate and mail donor correspondence (e.g., acknowledgement letters, pledge reminders, birthday cards and other personalized communications), and route to appropriate Advancement staff for review; process notifications to gift honorees, as appropriate.
• General office support: Advancement department budget management (check requests and invoices, credit card reconciliation, etc.), scheduling (intra- and inter-department, and external), office supplies and inventory, catering requests, filing, etc.; proactively looks ahead for upcoming meetings and events, and prompts colleagues.
• Communications: serve as the point of contact for general inquiries; support Advancement external communications to prospects, donors, alumni and other constituents, utilizing various communication platforms and tools.
• Event support: partner with and support Advancement colleagues in developing and executing events involving internal and external audiences, e.g., prospects, donors, alumni and/or faculty/staff; generate RSVP reports and lists, name tags, attendance lists, etc.

Qualifications

• High School Diploma or GED equivalent required
• Bachelor's Degree or High School Diploma with 2-3 years of experience in higher education, nonprofit organizations, or related industry, preferred
• One (1+) plus year experience in a non-profit or administrative setting
• One (1+) plus year experience with databases and data management, including data entry, report generation, and ensuring data accuracy
• One (1+) plus year experience with Microsoft Office Suite; strong working knowledge of Word, Outlook, Excel, Teams, and PowerPoint; ability to learn new technologies and platforms
• One (1+) plus year experience with external communications, particularly using different communication platforms and tools to reach prospects, donors, and stakeholders

Preferred Skills

• Experience in higher education
• Experience working with Salesforce or other CRM databases
• Experience in advancement/development or related field
• Budget management experience (handling check requests, invoices, credit card reconciliation)
• Ability to manage special projects or ad-hoc duties as assigned

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Compensation and Benefits

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full-time staff benefits can be found here.

The salary range of the grade for this position is $20.16 to $28.22 per hour (typical workweek is 37.5 hours). Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job-related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.